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Taking the Guesswork out of ITIL by Netuitive, Inc.
October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
How to Automate Testing without Aggravating Testers by Hewlett-Packard Company
April 2008 - (Free Research) You’ve made the decision to automate software testing. Now it’s up to you to make sure it’s done right. That means you’ve got to get your team to accept it. To embrace it. To excel at it. To integrate it into their normal routine. Read how here.
ExtraView Bug Tracker by Extraview Corporation
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
Strategic Quality Assurance: How Much Testing Is Enough? by Telelogic, An IBM Company
September 2008 - (Free Research) This paper details the challenges and solutions available for companies wanting to improve their software development process, reduce costs, improve quality. It also presents examples of companies that have successfully implemented Strategic QA.
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