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IDC Research: Midmarket Companies Build On IP Telephony for Competitive Advantage by Avaya Inc. November 2008 - (Free Research) Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards by Avaya Inc. November 2008 - (Free Research) As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are You Ready for Unified Communications? Creating an IT Organization to Support Unified Communicaitons by Avaya Inc. November 2008 - (Free Research) On top of the new business communication capabilities that are possible with unified communications (UC), new challenges await the IT department in how to deploy and manage this integrated platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Implementation: The 7 Areas of your Business That Must be Primed by Avaya Inc. September 2008 - (Free Research) In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Spirit of Innovation by AT&T Corp October 2008 - (Free Research) Read what 100 IT and business leaders said about innoviation and IT's role in stimulating creativity in this AT&T-sponsored survey by IDG Research Group. (WHITE PAPER) GO TO WHITE PAPER

The IPTV Solution by AT&T Corp October 2008 - (Free Research) Learn about two components of a solution that allow you to produce and broadcast video to internal and external audiences: Enterprise Content Delivery Networks and Internet Content Delivery Networks. (WHITE PAPER) GO TO WHITE PAPER

Security in a Converged Environment (Part 1) by AT&T Corp October 2008 - (Free Research) Balancing the benefits of convergence with associated security risks can be tricky. This paper delineates the new risks associated with convergence and discusses best practices for mitigating them. (WHITE PAPER) GO TO WHITE PAPER

Reinventing the Telephone by AT&T Corp September 2008 - (Free Research) According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication. (WHITE PAPER) GO TO WHITE PAPER

Maximum Mobility by AT&T Corp September 2008 - (Free Research) This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services and explains how to pick the right devices and software. (WHITE PAPER) GO TO WHITE PAPER

A Practical Guide to VoIP for Small Businesses by Avaya Inc. August 2008 - (Free Research) VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Emergency Response for Compliant and Efficient Incident Management by Avaya Inc. July 2008 - (Free Research) This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc. July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Should an Enterprise Move towards Unified Communications? by Avaya Inc. July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for the Unforeseen: Insuring Communications for All Contingencies by Avaya Inc. July 2008 - (Free Research) Considering disaster preparedness, this paper explores a range of unforseen situations, highlight lessons learned, and defines communications strategies that can prepare us for meeting the needs of unforeseen events. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya Inc. June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc. June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment by Avaya Inc. June 2008 - (Free Research) As technical barriers are eliminated and more organizations begin to adopt Internet protocol–based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya Inc. June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc. June 2008 - (Free Research) Enterprise’s who have based their collaboration application strategies on IBM collaboration applications can voice enable them with Avaya to create the seamless ability to “click-to-communicate” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing MPLS and Internet Links for Delivering VoIP Services by Avaya Inc. June 2008 - (Free Research) This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of Microsoft Office Applications with Avaya Unified Communications by Avaya Inc. June 2008 - (Free Research) Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changing Business, Changing Lives by Avaya Inc. June 2008 - (Free Research) Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TechTarget Networking Media Virtual Seminar: Unified Communications Done Right by SearchUnifiedCommunications.com September 2008 - (Free Research) Sign up for our virtual seminar now to hear from unbiased UC experts on how to get the ball rolling! (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Making smart investments in unified communications by SearchUnifiedCommunications.com September 2008 - (Free Research) In this videocast, UC expert Don Van Doren explains exactly what UC is, the tangible benefits of UC and how to best translate business needs into communications applications that make sense. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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