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Business Intelligence Solutions | Business Process Management (BPM) | Virtualization | Customer Service (General) | Enterprise Resource Planning (ERP) | Budgeting, Financial Planning and Analysis | Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Technology ROI Tools | Storage Management

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Nucleus Report -- SAP AND ORACLE: WHO'S READY FOR SMALL AND MEDIUM-SIZED BUSINESSES? by Oracle Corporation March 2008 - (Free Research) With Oracle and SAP ramping up their efforts to attract small and medium-sized businesses to their enterprise applications, many have wondered: can they deliver successful deployments to smaller customers? With Oracle, the answer is a resounding yes! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidate and Virtualize Your Servers - Plus Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc. November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation March 2008 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Labor Planning and Budgeting for Retail Workforce Agility by Infor December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP) GO TO DETAILED REPORT

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The On-demand Document Management Advantage: Five Tests to See If Software-as-a-Service Is Right for Your Application by SpringCM April 2008 - (Free Research) This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

A Business Intelligence Agenda for Midsize Organizations by Cognos, an IBM Company October 2008 - (Free Research) To address the challenges of improving performance and driving competitive advantage, BI solutions require multiple capabilities to address a variety of needs and issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM On-demand Webinar by SugarCRM Inc. December 2008 - (Free Research) This webinar, moderated by Gerhard Gschwandtner, focuses on the seven action steps for preparing your sales team for managing sales during the financial meltdown and enhancing your existing business processes with CRM. (WEBCAST) GO TO WEBCAST

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company) Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.  (SERVICE) GO TO DETAILED REPORT

Reducing Storage Complexity by Dell, Inc. August 2008 - (Free Research) This paper explains implementing a comprehensive storage strategy based on simple, cost-effective, and capable plug-and-play technologies which can help reduce costs, increase efficiency, and ensure business continuity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quick Tips to Solve Your Top Three (SMB) Backup and Recovery Challenges in 2009 by Symantec Corporation January 2009 - (Free Research) Data volumes are growing close to 50% year over year and while that may be a little less for a small or midsize organization it is still a critical challenge to for IT administrators to manage and ensure timely recoverability of critical business data and systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cost-Effective Alternatives for Supporting Mission-Critical Oracle Databases by Database Specialists December 2008 - (Free Research) By partnering with a Remote DBA services firm, you can augment your database management team and upgrade your level of service in a cost effective manner with a firm that provides you with the services of certified Oracle professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Inconvenient Balance? Can the Data Center Go Green without Stifling Corporate Growth? by Crossbeam Systems November 2008 - (Free Research) This white paper explains the growing importance of the CIO, the new technologies that can positively impact the data center's energy consumption without sacrificing performance, and exactly how to calculate the energy and cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Fire X4540 Server as Backup Server for Zmanda's Amanda Enterprise 2.6 Software by Sun Microsystems, Inc. December 2008 - (Free Research) This guide discusses how to quickly configure the Sun Fire X4540 server as a backup server for Amanda Enterprise Edition software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Improving Customer Support and Help Desk Efficiencies with On-demand Remote Support by NTR Global September 2008 - (Free Research) On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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