WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.

Topics Related to Your Search

Technology ROI Tools | Remote Access Technologies | Business Intelligence Solutions | On-line Customer Support | Data Center Management | Business Process Management (BPM) | Storage Management | Virtualization | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Service (General)

Search Results		1 - 25 of 500 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online - GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Financial Services Industry by VMware, Inc. December 2008 - (Free Research) Find out how a VMware financial service customer used VMware® View™ 3, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Delivering Secure Content to Remote Mobile Users: How to Build a CDN by F5 Networks September 2008 - (Free Research) This podcast examines how an enterprise content delivery network (eCDN) can help your company distribute content closer to remote users while maintaining high availability, DOS protection, and compliance requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Desktop Management DEMO: Desktop Authority® Version 7.8 by ScriptLogic Corporation January 2008 - (Free Research) ScriptLogic Corporation's award-winning suite of desktop, server and Active Directory solutions helps to empower network and security administrators to proactively save time and resources. Download this free 30 day evaluation. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Customer Support and Help Desk Efficiencies with On-demand Remote Support by NTR Global September 2008 - (Free Research) On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding Value in Providing Mobile Workers Access to Corporate Data by BlackBerry March 2008 - (Free Research) Listen to this Webcast to learn about a solution that enables the highest return on investment for securely providing remote workers with wireless access to corporate data in your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

White Paper - Closing the Four Security Risk Gaps of Mainframe Console Access by I/O Concepts Inc. December 2008 - (Free Research) In this ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) paper, EMA explores the four major risk gaps of mainframe console access. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Business Intelligence: A Benefit to Your Customer and Your Business by Pitney Bowes Group 1 Software September 2008 - (Free Research) An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business. It also lends itself to a fairly direct ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc. Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Biggest Blunders When Building Spreadsheet Applications in Java by Actuate February 2008 - (Free Research) This paper explores the 5 biggest blunders when building spreadsheet applications in Java, we hope it is educational and serves as a guide that helps Java developers build better spreadsheet applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonito's AntiPhishing solutions they've been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle RAC Performance Quadruples on HP Cluster with Dolphin Express by Dolphin Interconnect Solutions August 2008 - (Free Research) This paper discusses the advantages of using SuperSockets with Dolphin Express to build scalable, high performance and highly cost-effective Oracle RAC clusters with industry standard servers and Dolphin components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Hitachi Breathes New Life into Critical Applications at UHC by Hitachi Data Systems December 2008 - (Free Research) After outgrowing its storage infrastructure, University HealthSystem Consortium partnered with Hitachi Data Systems to deploy a virtualized, tiered storage environment. Learn how UHC achieved such dramatic results by reading this end user case study. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Business Case for Disaster Recovery Planning: Calculating the Cost of Downtime by Iron Mountain Digital September 2008 - (Free Research) Given the enormous long-term costs and implications of a systems interruption, companies need to carefully define and implement plans to mitigate losses. This paper arms you with how to build a strong business case for a recovery plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Just MASH Marketing: The Customer Reference Mashup by SERENA Software, Inc. July 2008 - (Free Research) Register now to attend this live webinar with Serena, featuring a live demo of our Pre-Built Customer Reference Mashup. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: The Realities of Tiered Storage and Virtualization for Fidelity NIS by Hitachi Data Systems July 2008 - (Free Research) Fidelity National Information Services achieved payback within months by deploying a virtualized, tiered storage architecture from Hitachi Data Systems. Learn more about the technologies and business factors can drive an amazing return on investment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sun Storage and Archive Solution for HPC by Sun Microsystems, Inc. December 2008 - (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)      x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.