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How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Consulting Methodologies -- IT Infrastructure by Info-Tech Research
July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan.
Data Conversion Solution - Rapid Implementations by Infosolve Technologies, Inc.
Learn about the importance of converting your data and how it can enable you to migrate to a new system, consolidate existing data systems and acquire other data successfully.
The Complete Network Assessment by Dorado Software
November 2008 - (Free Research) This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
Consulting Methodologies -- Security by Info-Tech Research
November 2004 - (Paid) Our Consulting Methodology will help you justify your security expenditures, Ensuring a secure and stable IT environment is a fundamental responsibility of any IT Manager. Use this Methodology to audit your current security situation and develop custom plans to secure your IT environment.
Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research
September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery.
Layer 7 Inspection: The Next Generation Firewall by Info-Tech Research
October 2004 - (Paid) Protecting your network from malicious activity is not a trivial task, and today's firewalls only go so far. Read this white paper to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers.
Security and Auditing: An Eight Step Guide by Info-Tech Research
December 2004 - (Free Research) Conducting a security audit of your IT policies, procedures, and infrastructure is a critical first step in securing your enterprise. Make Fort Knox jealous -- use this A to Z guide to make your IT practice ironclad.
Data Center Projects: Standardized Process by APC
November 2008 - (Free Research) This paper covers projects involving new construction or upgrades to the data center’s physical infrastructure - the power, cooling, and other physical systems that house and protect the data center’s IT equipment.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
OnDemand Professional by OnDemand Software
OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.
Customer Information Quality Protection and Assessment by Datanomic
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
Real-Time Adaptive Security by Sourcefire
December 2008 - (Free Research) Real-time adaptive intrusion systems integrate with network access controls and user data repositories for tracing events to systems and specific users dynamically monitor traffic patterns to mitigate threats and leverage vulnerability assessment.
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