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Records Management | Business Intelligence Solutions | Business Process Management (BPM) | Enterprise Resource Planning (ERP) | Enterprise Content Management (ECM) | Databases | Workforce Management | Time & Attendance | Disaster Recovery | Voice Logging and Quality Assurance Recording

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Tyler Memorial Hospital speeds delivery of patient records by Captaris, Inc. February 2008 - (Free Research) Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital September 2008 - (Free Research) Records management is more critical than ever before, and many companies are raising questions about how their program performs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Benefits and Advantages of Recording and Archiving Calls by Teleformix July 2008 - (Free Research) This whitepaper examines the value of call monitoring and call archiving. It introduces a robust new call monitoring, recording and archiving solution ECHO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Role of Information Systems in Title 21 CFR Part 11 Compliance: What You Should Know by CDC Software - Ross Enterprise October 2008 - (Free Research) This document provides an overview on Title 21 CFR Part 11 and how to deploy enabling technologies to achieve compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sequence of Events Recording (SER), Part II by Square D Critical Power Competency Center November 2008 - (Free Research) This videocast explains how the sequence of events recording (SER) works, so that you can implement a plan to identify, treat, and prevent power system issues. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Customer Information Quality Protection and Assessment by Datanomic A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Digital Archiving solutions tour by Iron Mountain Digital August 2008 - (Free Research) Managing electronic records can be a painstaking task, but it is essential in organizations today. Learn how to simplify this task, as comedian John Cleese outlines the features and benefits of an efficient new electronic management solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Sequence of Events Recording (SER), Part I by Square D Critical Power Competency Center November 2008 - (Free Research) Despite technological advances, no power system can operate 100% of the time indefinitely. This videocast shows you how sequence of events recording (SER) can determine what went wrong and save the critical load. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Frontier Airlines Uses Captaris Document Management Solution to Keep the Planes Flying On Time by Captaris, Inc. February 2008 - (Free Research) See how Frontier Airlines implemented an electronic document management solution to manage flight logs, maintenance records, and other critical documents. This allowed them to keep flights on schedule and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revolutionizing Call Data Record Management at Verizon - Webinar by Vertica Systems November 2008 - (Free Research) In this webcast Vertica Database offers a better way to give more people faster access to CDR data so that they can analyze it in more ways. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Shop Floor Execution (SFX) that Works Seamlessly with Major ERP Systems by Casco Development, Inc. Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX). It is a subset of “Collaborative Manufacturing Execution."  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

No Paper Weight Analyst Validation by IBM September 2008 - (Free Research) This white paper includes an assessment of new cost/risk dynamics and their benefits that were part of the No Paper Weight ROI analysis to provide a more comprehensive ROI analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Bin: It's Time to Change the Way You Think about Data by Storage Magazine October 2008 - (Free Research) Once you realize that not all data is transactional, you can begin to manage it more intelligently. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Editor's Desk: Discovering e-Discovery by Information Security Magazine September 2008 - (Free Research) The biggest threat for 2008 is lawyers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study - How EMBARQ Saved Millions by Turning to Live Learning by SkillSoft Corporation September 2008 - (Free Research) EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft's Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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