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Records Management | Business Intelligence Solutions | Business Process Management (BPM) | Enterprise Resource Planning (ERP) | Enterprise Content Management (ECM) | Workforce Management | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Time & Attendance | Databases | Disaster Recovery

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Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Efficient SAN-Based Tape Encryption by Cisco Systems, Inc. December 2008 - (Free Research) This document discusses the protection of stored data, particularly the data that resides on backup tapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc. November 2008 - (Free Research) This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Tyler Memorial Hospital speeds delivery of patient records by Captaris, Inc. February 2008 - (Free Research) Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital September 2008 - (Free Research) Records management is more critical than ever before, and many companies are raising questions about how their program performs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits and Advantages of Recording and Archiving Calls by Teleformix July 2008 - (Free Research) This whitepaper examines the value of call monitoring and call archiving. It introduces a robust new call monitoring, recording and archiving solution ECHO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Role of Information Systems in Title 21 CFR Part 11 Compliance: What You Should Know by CDC Software - Ross Enterprise October 2008 - (Free Research) This document provides an overview on Title 21 CFR Part 11 and how to deploy enabling technologies to achieve compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Frontier Airlines Uses Captaris Document Management Solution to Keep the Planes Flying On Time by Captaris, Inc. February 2008 - (Free Research) See how Frontier Airlines implemented an electronic document management solution to manage flight logs, maintenance records, and other critical documents. This allowed them to keep flights on schedule and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Digital Archiving solutions tour by Iron Mountain Digital August 2008 - (Free Research) Managing electronic records can be a painstaking task, but it is essential in organizations today. Learn how to simplify this task, as comedian John Cleese outlines the features and benefits of an efficient new electronic management solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Your Document Imaging Project Approved in Record Time by Captaris, Inc. February 2008 - (Free Research) Download this paper for the three key steps to take when you want to justify a document imaging solution for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Bin: It's Time to Change the Way You Think about Data by Storage Magazine October 2008 - (Free Research) Once you realize that not all data is transactional, you can begin to manage it more intelligently. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding IT Value to eDiscovery - A Resource Guide for IT Professionals by Iron Mountain Digital September 2008 - (Free Research) When an eDiscovery request is submitted, your organization must deliver. Read this white paper to learn how combining best practices and the right technologies can result in a fast eDiscovery turnaround. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Separating Backup and Archive Processes to Meet New Challenges of Information Management by Iron Mountain Digital September 2008 - (Free Research) This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sequence of Events Recording (SER), Part II by Square D Critical Power Competency Center November 2008 - (Free Research) This videocast explains how the sequence of events recording (SER) works, so that you can implement a plan to identify, treat, and prevent power system issues. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Sequence of Events Recording (SER), Part I by Square D Critical Power Competency Center November 2008 - (Free Research) Despite technological advances, no power system can operate 100% of the time indefinitely. This videocast shows you how sequence of events recording (SER) can determine what went wrong and save the critical load. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revolutionizing Call Data Record Management at Verizon - Webinar by Vertica Systems November 2008 - (Free Research) In this webcast Vertica Database offers a better way to give more people faster access to CDR data so that they can analyze it in more ways. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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