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Improve Your Business through Best Practice IT Management by Kaseya
April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya
April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.
Automating and Optimizing Service Desk Performance by Kaseya
April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital
September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs.
Booz Allen Hamilton: Securing the Mobile Enterprise & Ensuring Compliance by Lumension Security
January 2008 - (Free Research) Booz Allen Hamilton has incorporated Lumension Security's PatchLink Update into their automated patch management system. With PatchLink Update, the IT team no longer has to inspect each laptop, making it much more efficient and cost effective.
Download Kaseya FREE 30 Day Trial by Kaseya
April 2008 - (Free Research) Kaseya Solutions provide IT solution providers and IT administrators a complete view of their environments from a centralized console. Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes.
QUOCIRCA BRIEFING - We Are All IT users now by NTR Global
January 2009 - (Free Research) The report draws on Quocirca's knowledge of the technology and business issues faced by organisations and provides advice on the approaches that can be taken to ease the task of IT management.
Advanced Virtualization Management Q&A by CA
July 2008 - (Free Research) Watch this expert Q&A videocast to get key tips on advanced virtualization management and the answers to the most recently asked questions by IT administrators.
How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc.
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
6 Top Support Issues that Keep Execs Awake at Night by Citrix Online - GotoAssist
May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
Supporting Mobile Workers: A Survey of Management, Capabilities and Concerns by Fiberlink Communications
September 2008 - (Free Research) Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
Transparent Data Reduction - Addressing Bandwidth Limitations by F5 Networks
September 2008 - (Free Research) F5 WANJet Transparent Data Reduction is a solution that delivers LAN-like application performance over the WAN, accelerating file transfer, email, client server applications, data replication, and others while delivering fast performance for all WAN users
ShopVue - Time and Attendance for Manufacturing by Casco Development, Inc.
Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.
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