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Telephony/ CTI/ VOIP | Unified Communications / Voice & Data Convergence | Business Process Management (BPM) | Business Intelligence Solutions | Network Management | WAN/ LAN Solutions | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Change and Configuration Management | Data Security | Managed Security Services

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IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Keeping Pace with Changing Business Needs - Requirements Change Management by MKS, Inc. August 2008 - (Free Research) This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Converged Solutions Data Sheet by Sprint April 2008 - (Free Research) This data sheet shows how IP and wireless convergence solution offers enterprises great benefits over legacy wireless services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Can iSCSI Crack the Enterprise? by Storage Magazine September 2008 - (Free Research) iSCSI storage systems are showing up in medium-sized businesses, but storage managers at large enterprise shops have been reluctant to embrace them. That's starting to change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs by Alcatel-Lucent November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VOIP Infrastructure for the Evolving Enterprise: How to Control Costs, Mitigate Risk, and Ensure Service Levels in an Ever-Changing Network Environment by NET Quintum November 2008 - (Free Research) There are significant differences in VoIP hardware functionality that affect the cost, risk and consumption of staff resources. This white paper outlines what to consider when selecting a VoIP gateway/switching solutio (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Research: Midmarket Companies Build On IP Telephony for Competitive Advantage by Avaya Inc. November 2008 - (Free Research) Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PacketSaver: More Efficient, More Reliable VoIP by NET Quintum November 2008 - (Free Research) PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Focuses on Storage by Storage Magazine September 2008 - (Free Research) With digital video on the rise in enterprises, storage teams will play a key role in accommodating the petabytes of data that can be generated by video surveillance systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks September 2008 - (Free Research) IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Leveraging ERP to Support Changing Business Requirements by Slingshot eCity December 2008 - (Free Research) In this Expert Podcast, explore best practices and tips for leveraging ERP to support changing business requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by Alcatel-Lucent August 2008 - (Free Research) Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Bin 2.0: Virtualization Challenges by Storage Magazine September 2008 - (Free Research) Backing up and recovering data from virtual machines is easier said than done. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving a Higher Level of Business and Network Adaptability with Unified Application Infrastructure Services by F5 Networks September 2008 - (Free Research) Although F5's BIG-IP traffic management solutions brings numerous features and benefits to an organization, the goal of this paper is to explore a more fundamental business problem plaguing today's organizations - and how BIG-IP solves it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks September 2008 - (Free Research) The beliefs that IMS architecture is nearly identical to SOA within the enterprise application development market are not without merit. Read this paper to learn the key differences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Packet-Optical: Transitioning to an Ethernet-centric Future by Ciena July 2008 - (Free Research) Converged Ethernet transport networks are enabled by packet optical networking platforms, a solution that combines fully–featured Ethernet aggregation, switching, and transport with OTN/DWDM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changing Business, Changing Lives by Avaya Inc. June 2008 - (Free Research) Technology for the sake of technology is not the endgame. The benefits that are derived in workplace environments are driving many companies to transform operations into more productive, cost-effective, secure and customer-centric operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Applying ITIL Best Practices to IPAM by BT INS September 2008 - (Free Research) This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hot Spots: Just Say "Yes" to a New IT Strategy by Storage Magazine September 2008 - (Free Research) Cross-functional staffs and software can make all the difference in your data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Achieving SAS 70 Compliance Using Identity Aware Network Solutions by Applied Identity June 2008 - (Free Research) In this webcast learn how identity-based security solutions can provide increased user accountability. It also discusses how this type of tool can help your company achieve compliance requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Identity Based Access Control: A Cornerstone of IT Compliance by Applied Identity June 2008 - (Free Research) This paper explores the conditions driving the need for enhanced, internal network security, as well as its relationship to broader IT compliance objectives. It also discusses the importance of implementing identity based access control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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