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Bell Dials into Project Success with Advanced Customer Services by Oracle Corporation December 2008 - (Free Research) Read how Oracle's Advanced Customer Services provides an enhanced level of support that helps Bell to prevent problems before they occur and expedites resolutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Briefing: Forrester Research: File Sharing and Collaboration - Challenges, Trends, and Considerations by FolderMaestro.com December 2008 - (Free Research) This document is based on a FolderMaestro/TechTarget Webcast entitled "Forrester Research: File Sharing and Collaboration-Challenges, Trends, and Considerations." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company) May 2005 - (Free Research) The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reflections: A Dynamic Decade by Information Security Magazine September 2008 - (Free Research) Information security has matured as a profession in a mere 10 years, despite waging an endless game of catch-up with threats, legislation and the demands of business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Benefits of e-Learning in High-Growth Companies by SkillSoft Corporation August 2008 - (Free Research) This research report looks at learning strategies and the use of e-learning technologies in high-growth companies by focusing on the experiences of six organizations. It also includes an annual benchmarking study on trends in corporate learning practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Value from Your SAP Investment with Business Intelligence (BI) & Performance Management (PM) by Cognos, an IBM Company October 2008 - (Free Research) View this Webcast and join Mark Smith, CEO & EVP Research of Ventana Research to learn more about why a unified performance management platform can be the best means to drive additional value from your SAP investment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc (E-mail this company) February 2007 - (Free Research) Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Could You Be Overspending on SAP Licenses? How to Control SAP Spending by Acresso December 2008 - (Free Research) Join Acresso Software's license management expert Jeff Greenwald and Derek Prior, research director for AMR Research, as they discuss new techniques companies are using to cut SAP spending by an average of 30%. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A 5-Step Framework for Understanding and Achieving the Strategic Value of Cloud Computing by rPath October 2008 - (Free Research) Most IT professionals don't have a context for understanding the role of cloud computing and its potential for their organizations. In this webinar, rPath and featured guests Amazon Web Services and Forrester Research bring clarity to this topic. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate May 2005 - (Free Research) Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without the risk and management challenges common in spreadsheets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Symantec Endpoint Protection Q & A with the Experts by Symantec Corporation December 2008 - (Free Research) Join the Symantec experts for an informative webcast designed to answer your questions about the product that is raising the antivirus bar - Symantec Endpoint Protection. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Ventana Research - Aligning Business and IT to Improve Performance on SAP by Cognos, an IBM Company September 2008 - (Free Research) Read this paper to learn how enterprise planning must be built on the ability to operate across an organization, to collaborate across business lines and to access large volumes of enterprise data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Legal Toolkit for Storage Systems by Storage Magazine September 2008 - (Free Research) There's currently no all-encompassing ediscovery tool on the market. Here's a guide to some tools that cover different parts of the process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc. November 2008 - (Free Research) Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn More About KnowledgeStorm by KnowledgeStorm, Inc (E-mail this company) June 2007 - (Free Research) KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Acceleration 2.0: Now No One Has to Wait by F5 Networks September 2008 - (Free Research) If you are worried about the performance of your web applications, you are not alone. Learn how F5's approach to Application Delivery Networking eliminates the bottlenecks inherent in browsers, in the network, and in the data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Minimize Risk with a Software Vendor 'Prenup' by Iron Mountain Digital October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Layer 7 Inspection: The Next Generation Firewall by Info-Tech Research October 2004 - (Paid) Protecting your network from malicious activity is not a trivial task, and today's firewalls only go so far. Read this white paper to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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