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		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.

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Channel Success Story: The SMB Market by Dell PartnerDirect and Intel January 2009 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc. February 2008 - (Free Research) According to IDC research, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Read this article to find tips for enhancing efficiency. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consolidate and Virtualize Your Servers - Plus Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc. November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Perspective Network Management System 2.5 by PacketTrap Networks November 2008 - (Free Research) PacketTrap Perspective is a unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Xpressite Website Content Management for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence to expand your business and enhance your customer service. (DEMO) VIEW ABSTRACT | GO TO DEMO

How Performance Management Ensures That Every Employee Is Advancing Your Company's Interests by Taleo December 2008 - (Free Research) The consensus view among large enterprises and growing numbers of SMBs is that performance management places the entire organization under a spotlight, it provides senior executives and HR with an un obstructed view of the goals of every employee. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quick Tips to Solve Your Top Three (SMB) Backup and Recovery Challenges in 2009 by Symantec Corporation January 2009 - (Free Research) Data volumes are growing close to 50% year over year and while that may be a little less for a small or midsize organization it is still a critical challenge to for IT administrators to manage and ensure timely recoverability of critical business data and systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Remote Site Business Continuity with Syncsort XRS by Syncsort April 2008 - (Free Research) As companies increasingly migrate to remote areas they face the challenge of how to effectively protect data resources at remote dispersed sites. Read this white paper to learn about a solution that protects data at remote sites with centralized control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Solution for Document Distribution by F5 Networks September 2008 - (Free Research) When it comes to project collaboration, modern enterprises are caught off guard by the demands placed on their infrastructures by the Internet & advanced intranets/extranets. Learn how F5 WebAccelerator solution resolves this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cost-Effective Alternatives for Supporting Mission-Critical Oracle Databases by Database Specialists December 2008 - (Free Research) By partnering with a Remote DBA services firm, you can augment your database management team and upgrade your level of service in a cost effective manner with a firm that provides you with the services of certified Oracle professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure File Transfer Software by Momentum Systems Secure File Transfer software products offers several file delivery options to ensure your information is protected while in route to its final destination.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Virtual Show and Tell: Using Remote Tech Support Using Remote Tech Support to save Time and Money by ABS Associates, Inc. October 2008 - (Free Research) This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quantum DXi 7500 Support for Veritas NetBackup 6.5 VTL-Direct-to-Tape Feature from Symantec by Quantum Corporation June 2008 - (Free Research) The DXi7500 is the disk backup and remote replication system for data centers where a premium is placed on scalability, performance, high availability, and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices in Optimizing WAN Performance by Exinda Networks December 2008 - (Free Research) The goals of this white paper are to outline a framework for application delivery, to describe some best practices in WAN optimization, and to apply those best practices to specific industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

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