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Your search for keyword: SMB Relationship Management Implementing returned 3669 results.
 
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Topics Related to Your Search

Customer Relationship Management (CRM) | Customer Service (General) | Business Intelligence Solutions | Customer Experience Management (CEM) | Customer Information Management/ Customer Databases | Enterprise Resource Planning (ERP) | Marketing Management | Business Process Management (BPM) | Sales Management | Call Center Management

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Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM

April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: The SMB Market
Case Study: KIS
by Dell PartnerDirect and Intel

December 2008 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CryptoLogic Inc. by Infor

December 2008 - (Free Research) CryptoLogic chose to implement Infor™ CRM Epiphany® Outbound Marketing to enhance its marketing product suite.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Channel Success Story: The SMB Market by Dell PartnerDirect and Intel

January 2009 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Customer-Oriented Organizations by Infor

December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

REI: Workforce Optimization and Management by Infor

December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sol Melia by Infor

December 2008 - (Free Research) Sol Melia selected Infor CRM as it provided them a powerful, integrated marketing suite that helped them analyze, segment, generate customer lists, and execute campaigns without IT resources needing to take part in the marketing process.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

September 2008 - (Free Research) Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to ERP Implementation Success by IFS

February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company)

May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process Improvement through SAP Automation: Discover an Efficient Order-to-Cash Cycle by Esker Inc.

November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ERP in the Midmarket by SAP America Inc

September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Will Your Organization Benefit from Fax Server Software? by Captaris, Inc.

February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc.

January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software

May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc.

November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent

November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by Informatica

September 2008 - (Free Research) Data governance establishes policies and procedures for sharing data, as well as improving data's quality, structure, and auditability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Essential Steps to Oracle & MS-SQL Security & Compliance by Guardium

December 2008 - (Free Research) Download an essential chapter from "Implementing Database Security and Auditing" (Elsevier Digital Press), authored by database security expert and Guardium CTO Ron Bennatan, Ph. D.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Widex a Perfect Match: VAI Implements E-Commerce Solution for Hearing Aid Provider by VAI, Vormittag Associates, Inc.

December 2008 - (Free Research) Widex needed a Web-based solution to deliver customized content and applications to its hearing aid dispensers, to help improve customer service and speed delivery times, Widex called on VAI to develop a customized e-Commerce solution.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Ensure That Your Employees Will Want to Use CRM by CDC Software - Ross Enterprise

September 2008 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why SaaS-Based Content Management Can Accelerate Your Progress by SpringCM

November 2008 - (Free Research) SpringCM enables business users and analysts to configure and implement a complete content management solution without big upfront cost.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Telecom Expense Management: A Valuable Solution for an Economic Slowdown by AnchorPoint

August 2008 - (Free Research) The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for IT Governance in a Lotus Notes Environment by TeamStudio

November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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