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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
Optim Test Data Management Solution by IBM
The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create "right-sized" test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.
Thriving in an Economic Downturn by Avaya Inc.
August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low even when everyone is tightening their budgets.
Akamai Services for the High Tech Industry by Akamai Technologies
Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.
Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc.
November 2008 - (Free Research) This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features.
The Five Simple Secrets to a Successful Software Initiative by Slingshot eCity
December 2008 - (Free Research) Directing a major new software initiative is an exciting responsibility. It is also a complex task that can be overwhelming. This document explains five simple secrets to a successful software initiative.
Akamai Services for the High Tech Industry by Akamai Technologies
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Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.
Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Labor Planning and Budgeting for Retail Workforce Agility by Infor
December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop.
The Hidden Costs of Compliance: Employee Morale by Oversight Systems
August 2008 - (Free Research) While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX's ongoing requirements affect the companies who cannot afford to repeat the compliance efforts.
Improve Your Business through Best Practice IT Management by Kaseya
April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Always Be Open for Business: iSeminar by Oracle Corporation
November 2008 - (Free Research) This internet seminar explores how mid-sized organizations can affordably attain business continuity by creating a data infrastructure that is always secure, available and accessible, despite potentially disruptive circumstances.
Genius Project4Domino (GP4D) by Genius Inside
September 2008 - (Free Research) Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.