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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
How to Write an Archiving Program RFP by Storage Magazine
September 2008 - (Free Research) All archiving programs aren't alike. Here's how to craft an RFP that lets you compare programs on an equal footing and find the application that best fits your environment.
Video: Selling the CIO on Business Services by Alcatel-Lucent
September 2008 - (Free Research) Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
Midmarket ERP software evaluation tips by Infor
September 2008 - (Free Research) In this podcast, get expert tips and advice from Jim Shepard, senior vice president of research for AMR Research. Find out how to narrow down the options, and learn what to do (and what not to do) to effectively evaluate midmarket ERP software.
7 Requirements of Data Loss Prevention by Symantec Corporation
September 2008 - (Free Research) This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc.
November 2008 - (Free Research) This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features.
9 Critical Reasons to Automate Employee Performance Management by SuccessFactors
February 2008 - (Free Research) Does current employee performance management process rely on manually collecting evaluations and other labor-intensive, paper-based procedures? Read this guide to learn the top nine benefits your company can realize by automating this process.
Using Configuration Audit & Control to Meet Compliance by Tripwire, Inc.
September 2008 - (Free Research) CAPITAL Card Services wanted a solution that could help automate compliance, improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%.
Secure Network Gateway by Momentum Systems
Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.
Automate Storage Management by Storage Magazine
September 2008 - (Free Research) Tools that automate complex storage processes are beginning to appear. Here's what's available and what benefits the tools can deliver.
Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
Best Practices for Automating SAP® Order-to-Cash by Winshuttle, Inc.
December 2008 - (Free Research) This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data.
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