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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Collaboration Meets Seamless Integration: SEEBURGER's B2B Gateway and B2B Portal Solutions Overview by SEEBURGER, Inc. October 2008 - (Free Research) SEEBURGER, a world leader in B2B integration technology, offers powerful and complementary tools for global collaboration and seamless integration: the B2B Gateway and the B2B Portal. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc. October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Briefing: Efficient SAN-Based Tape Encryption by Cisco Systems, Inc. December 2008 - (Free Research) This document discusses the protection of stored data, particularly the data that resides on backup tapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncovering Hidden B2B Sales Potential by MapInfo Corporation July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Consolidating B2B Integration to Maximize Operational Efficiency by SEEBURGER, Inc. October 2008 - (Free Research) In this webcast, featured thought leaders from Volkswagen, Gartner, and Seeburger will discuss how market leading organizations are proactively consolidating their B2B integration strategy to achieve shorter production times. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER, Inc. October 2008 - (Free Research) B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing Maximum Benefits from SAP NetWeaver® XI/SAP NetWeaver® PI by SEEBURGER, Inc. October 2008 - (Free Research) Read how with the introduction of SAP NetWeaver XI/SAP NetWeaver PI, SAP has brought internal (EAI) and external (B2B/EDI) integration and collaboration into its core functionality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Emergence of the Multienterprise Business Process Platform by E2open December 2008 - (Free Research) This document discusses how organizations need a special kind of application technology to manage multienterprise business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SEEBURGER Technology Proves Profitable for SEGA by SEEBURGER, Inc. October 2008 - (Free Research) SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Integration Service Providers by E2open December 2008 - (Free Research) Increasing automation, international e-commerce are driving new offerings, infrastructure improvements and consolidation in the integration-as-a-service and B2B project outsourcing market segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring The Business Value of IT by SAP America Inc January 2008 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Webcast: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This webcast, presented by Tom Nolle, examines the methodology in creating optimally profitable services while optimizing infrastructure and investments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Agile Development Doesn't Have to Mean Fragile Enterprise Processes by MKS, Inc. August 2008 - (Free Research) This paper explains the Agile practices and approaches must be blended with proven enterprise practices to achieve the right mix of agility and discipline. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Backup and Recovery: The Benefits of Multiple De-duplication Policies by Quantum Corporation October 2008 - (Free Research) This white paper explains the differences between the de-duplication approaches, discusses the strengths and limitations of each, shows how different backup tasks are likely to benefit from them, and talks about the business benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Best Practices in Java Environment Performance Testing by Quest Software September 2008 - (Free Research) This paper is concerned with providing the capability to deliver optimized and bug-free code to production, both in a proactive sense and as a response to troubleshooting issues in production. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company) February 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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