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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Best Practices: Blazing Fast Web Site Infrastructure by Akamai Technologies
September 2008 - (Free Research) This document explains best practices about infrastructure and about jointly developing and executing ongoing performance management strategy with the application development professionals.
Best Practices for Migrating to Hosted Exchange 2007 by Intermedia
December 2008 - (Free Research) This webinar will demonstrate strategies and best practices that Intermedia has innovated, as special tools it has developed, that greatly streamline the migration process and ensure a fast and smooth migration to Intermedia's hosted Exchange solution.
Extending the Lean Enterprise by Infor
September 2008 - (Free Research) This e-book contains best practices for extending the Lean enterprise, managing Lean expertise and education with an organization, managing performance across operations, and effectively leveraging technology.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
ESI Risk Management Part I Best Practices for IT by Google
October 2008 - (Free Research) This whitepaper focuses on the requirements placed on IT by the amended Rules and discusses strategies and solutions for addressing how to proactively manage electronically stored information.
6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC
October 2008 - (Free Research) Read this white paper to learn six (6) best practices you can follow to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.
Protecting Stored Data Part II by SearchDisasterRecovery.com
November 2008 - (Free Research) This videocast provides the latest information on data protection technologies and provides best practices for applying appropriate protection services to data assets.
Protecting Stored Data Part I by SearchDisasterRecovery.com
November 2008 - (Free Research) This videocast provides the latest information on data protection technologies and provides best practices for applying appropriate protection services to data assets.
Best Practices: Protecting SharePoint Data by Storage Magazine
October 2008 - (Free Research) SharePoint's collaboration framework is gaining in popularity, but it has a number of data protection challenges that can result in significant levels of complexity rather quickly.
Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise
September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO.
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