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Technology ROI Tools | Enterprise Performance Management/ Balanced Scorecard | Product Life Cycle Management (PLM) | Help Desk and Call Management | Customer Service (General) | Remote Administration | Storage Area Network (SAN)/ Network Attached Storage (NAS) | On-line Customer Support | Decision Support Systems | Business Process Automation

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Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Efficient SAN-Based Tape Encryption by Cisco Systems, Inc. December 2008 - (Free Research) This document discusses the protection of stored data, particularly the data that resides on backup tapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Foresite Wireless Accelerates Broadband Deployments While Reducing Costs by Motorola, Inc. August 2008 - (Free Research) Find out how a wireless company benefited from implementing a new Ethernet bridge solution that provides carrier-class reliability and high-throughput for backhauling WiMAX traffic. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc. November 2008 - (Free Research) This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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