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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Efficient SAN-Based Tape Encryption by Cisco Systems, Inc. December 2008 - (Free Research) This document discusses the protection of stored data, particularly the data that resides on backup tapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identifying the Right Media Format for Broadband Video Initatives by Akamai Technologies March 2008 - (Free Research) This white paper provides a strategic roadmap for choosing the optimal media format to improve the likelihood of broadband video success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Kansas City Power & Light Energizes Network with Motorola's PTP 600 Series Fixed Broadband Solution by Motorola, Inc. August 2008 - (Free Research) This case study details how a large organization has deployed a new broadband solution that is more powerful and cost effective with the use of the unlicensed spectrum. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Bandwidth Management for Peer-to-Peer Applications by F5 Networks September 2008 - (Free Research) This paper explains how more and more users are using Peer-to-Peer (P2P) protocols to share very large files as the proliferation of broadband increases. This trend has exponentially increased traffic flows across very wide area networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPTV Business Strategies: A Perspective by Alcatel-Lucent February 2008 - (Free Research) This paper provides a perspective on positioning IPTV within an overall market strategy and business model to increase the likelihood of commercial success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) September 2006 - (Free Research) This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) August 2006 - (Free Research) This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Mobility Now - MBB White Paper by Sprint April 2008 - (Free Research) By combining broadband speed with the greatest coverage and best-in-class security, Sprint EV-DO Revision A delivers on the promise of true mobility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Highly Distributed Computing Is Key to Quality on the HD Web by Akamai Technologies March 2008 - (Free Research) This paper outlines the basic requirements for delivering high-definition (HD) video via broadband and describes how Akamai, through highly distributed computing, is uniquely able to extend the Internet's capacity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions by Motorola, Inc. August 2008 - (Free Research) Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Insight: Time to Market Matters for Online Video Media by Akamai Technologies May 2008 - (Free Research) Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Delivering a Great Online Video Experience by Akamai Technologies March 2008 - (Free Research) With the increased popularity of online video content, now is the time for publishers to experiment with online video as a new means of storytelling and offering an enhanced experience on their Web sites. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Video: The New Merchandising by Akamai Technologies September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LTE Upgrade Strategies by Motorola, Inc. January 2009 - (Free Research) The growth in data traffic continues to increase at unprecedented rates, and many operators are already considering their options for near and long term growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Top Support Issues that Keep Execs Awake at Night by Citrix Online - GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orange County Sheriff's Department Increases Mobile User Productivity by NetMotion Wireless June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Foresite Wireless Accelerates Broadband Deployments While Reducing Costs by Motorola, Inc. August 2008 - (Free Research) Find out how a wireless company benefited from implementing a new Ethernet bridge solution that provides carrier-class reliability and high-throughput for backhauling WiMAX traffic. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Point-to-Point Broadband Wireless for Service Providers: Backhaul traffic, remove network bottlenecks and extend service to previously inaccessible locations by Motorola, Inc. May 2008 - (Free Research) This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent December 2008 - (Free Research) This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cable Communications Industry: Meeting the critical needs of today's cable operators by MapInfo Corporation September 2008 - (Free Research) This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks September 2008 - (Free Research) IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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