InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Unified Communications / Voice & Data Convergence | Wireless Technologies and Mobile Computing | Mobile Device Management | Wireless Security | Telephony/ CTI/ VOIP | Customer Service (General) | Enterprise Resource Planning (ERP) | Mobile Field Sales/ Wireless Connectivity

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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Efficient SAN-Based Tape Encryption by Cisco Systems, Inc. December 2008 - (Free Research) This document discusses the protection of stored data, particularly the data that resides on backup tapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication: Determining Project Scope through Best Practices - E-Guide Prepared for Canadian Solutions Providers by Arrow Enterprise Computing Solutions December 2008 - (Free Research) This E-Guide provides Canadian Solutions Providers with a check list that will improve the efficiency and ease of a data deduplication project and consequently support your services margins. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Selecting a Security Plan That Meets Industry Regulations by Bsafe Information Systems August 2008 - (Free Research) If you don't have a plan to achieve compliance with Sarbanes-Oxley, PCI, the Canadian Bill 198, HIPAA, Basel II, and other regulations, you need an approach that can provide powerful protection, systems management and auditing features. (DEMO) VIEW ABSTRACT | GO TO DEMO

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc. July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Bin 2.0: Winds of Change Push Storage into a New Era by Storage Magazine September 2008 - (Free Research) Goodbye transactional computing; today, the file is the next big thing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Lost Connections: New software improves the reliability of wireless links, cutting down on the headache of constant crashes by NetMotion Wireless June 2008 - (Free Research) This article discusses about the software from mobile-VPN providers whose aim is to make the connections stronger, or to keep the programs running even if the connection is temporarily severed. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Enhance your phone system and Simplify IT with Dell and Microsoft Unified Communications by Dell, Inc. August 2008 - (Free Research) In this webcast learn about the identity and presence factors of Microsoft Unified Communications and how these factors control the future of communications and how to track them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent December 2008 - (Free Research) This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice-Enabling Salesforce.com with SalesByFone by Angel.com October 2008 - (Free Research) SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Assessing the potential business impact of operational data quality by Pitney Bowes Group 1 Software March 2008 - (Free Research) In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

You Can Take It with You: Mobile Messaging and Collaboration by Avaya Inc. January 2009 - (Free Research) Aberdeen's latest study on enterprise mobile messaging and collaboration demonstrates that Best-in-Class organizations are extracting the maximum value out of their mobility investments to drive measurable improvements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems by Dell, Inc. September 2008 - (Free Research) This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Expert Podcast: Endpoint security part 1 by Symantec December 2008 - (Free Research) Check out this expert podcast and learn about the selection and deployment of endpoint security products. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Metastorm Enterprise for Six Sigma by Metastorm October 2008 - (Free Research) This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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