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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
Everything You Don't Know about Desktop Search by ISYS Search Software
May 2008 - (Free Research) Discover the difference between today's newer consumer desktop search products and the mature, tried-and-true business-oriented solutions. Includes a 12-step checklist to help you better evaluate desktop search for the enterprise.
Selecting an Intranet Search Engine by ISYS Search Software
April 2008 - (Free Research) This document is designed to guide you through the process of selecting an intranet search engine, by addressing in turn a range of key variables that need to be considered.
Splunk > The IT Search Engine for Logs, Config, scripts, code and more. by Splunk
October 2008 - (Free Research) Splunk is IT Search. Search, navigate, alert and report on all your IT data in real time: logs, configurations, messages, traps and alerts, script, code, metrics and more. If a machine can generate it, Splunk can eat it.
The Guide to IT Search by Splunk
September 2008 - (Free Research) This Guide to IT Search is your first step to choosing an IT Search solution. In it, you'll find questions to ask yourself before deciding on criteria and priorities. Whatever the scale of your infrastructure, whatever your budget, we can help
Extending Infrastructures: Embracing Software Architectures by CA
August 2008 - (Free Research) This paper discusses how CA's continuous investments have enhanced and modernized CA IDMS; how enterprises can leverage CA IDMS' performance and availability advantages in innovative software projects.
Splunk for Windows by Splunk
October 2008 - (Free Research) Splunk for Windows, an application built on the Splunk IT Search platform, indexes all the data generated by Windows desktops, servers and applications including event logs, registry keys, performance metrics and application logs.
Mainframe Rehosting Solution for Legacy Enterprise Applications by Oracle Corporation
November 2008 - (Free Research) Read this data sheet to learn how to achieve a foundation for rehosting intact mainframe applications and data on lower-cost platforms without losing business value or sacrificing Quality of Service (QoS).
Data Quality and Identity Resolution by Informatica
June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications.
E-mail Recovery, Restoration, Search & Analysis by Kroll Ontrack
August 2008 - (Free Research) Ontrack® PowerControls is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server.
Recovery Manager for SharePoint by Quest Software
Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back.
Free TRIAL: Security Explorer™ for SQL Server, Version 6.6 by ScriptLogic Corporation
January 2008 - (Free Research) Security Explorer for SQL Server simplifies the management of Microsoft SQL Server security, ensuring that access to privileged database information is restricted & playing a key role in standardizing security management across the entire Windows network.
Usability as an ERP Selection Criteria by IFS
February 2008 - (Free Research) ERP software is often criticized for being complex and difficult to use. Learn how to evaluate ERP software for usability.
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