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Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital
September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant.
Effective Data Quality Program Management: Tips and advice by Informatica
September 2008 - (Free Research) In this 12-minute podcast, appropriate for both business and IT professionals, hear advice and tips for effective data quality program management from industry expert Evan Levy, partner and co-founder of Baseline Consulting.
Optimizing Customer Retention Programs by Portrait Software
December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
How to Write an Archiving Program RFP by Storage Magazine
September 2008 - (Free Research) All archiving programs aren't alike. Here's how to craft an RFP that lets you compare programs on an equal footing and find the application that best fits your environment.
20 Years of LABVIEW Innovation by National Instruments
April 2008 - (Free Research) Learn the trends and evolution of an intuitive graphical programming language designed to remove time consuming programming tasks. Develop applications more efficiently and achieve reliable, real-time performance on multi-core processors.
Planning for effective BI and performance management program success by Cognos, an IBM Company
September 2008 - (Free Research) Whether you're planning a project now, or will in the future, get expert advice and methods to make BI-PM projects run smoothly. From requirements gathering to deployment, find out how to scope, plan and deliver a BI-PM project successfully.
Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation
October 2008 - (Free Research) Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions.
ACom3 Applications - Managing Commision and Incentive Programs by ACTEK, Inc.
August 2008 - (Free Research) This whitepaper paper outlines ACom3 software applications and will discuss Architecture, Platforms, Security, Integration and Scalability. ACom3 software provides a strong platform for managing all aspects of corporate commission and incentive programs.
Implementing a Telecommuting Program by Avaya Inc.
June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
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