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Business Intelligence Solutions | Business Process Management (BPM) | Enterprise Resource Planning (ERP) | Enterprise Systems Management | Application Security | Customer Service (General) | Data Quality | Data Warehousing | Customer Relationship Management (CRM) | Data Center Management

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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting a Security Plan That Meets Industry Regulations by Bsafe Information Systems August 2008 - (Free Research) If you don't have a plan to achieve compliance with Sarbanes-Oxley, PCI, the Canadian Bill 198, HIPAA, Basel II, and other regulations, you need an approach that can provide powerful protection, systems management and auditing features. (DEMO) VIEW ABSTRACT | GO TO DEMO

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks September 2008 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Disaster Recovery Planning: Calculating the Cost of Downtime by Iron Mountain Digital September 2008 - (Free Research) Given the enormous long-term costs and implications of a systems interruption, companies need to carefully define and implement plans to mitigate losses. This paper arms you with how to build a strong business case for a recovery plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Function Tips for Pharmaceutical Manufacturers by CDC Software - Ross Enterprise October 2008 - (Free Research) This paper helps pharmaceutical manufacturers understand how supply chain functions such as demand and inventory planning can positively impact their overall operations and bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ACom3 Scalability - Internet Application Using the Concept of Work Units by ACTEK, Inc. August 2008 - (Free Research) This whitepaper discusses how ACom3, as an internet application, is able to manage high volume transaction environments by using the concept of Work Units to distribute processing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Extending Domino Applications to Smartphones by Motorola Good Technology Group December 2008 - (Free Research) Motorola's Good Technology Group is leading the way, utilizing its market-proven secure transport to enable mobile applications. This document looks at current trends supporting application access outside the enterprise's four walls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Summary: How to Achieve Comprehensive Network Security by Q1 Labs Inc September 2008 - (Free Research) In this paper learn how next generation security management platforms are emerging to combine the best capabilities of security information management, log management, and configuration management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating an Effective Security Operations Function by RSA, The Security Division of EMC October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com October 2008 - (Free Research) This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Application Security Manager™ by F5 Networks The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Corning Implements New Space Management Software: Processes Cut Planning Time and Saves Millions of Dollars by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Corning Incorporated implemented a computer aided facilities management (CAFM) software application to centralize all Corning Real Estate (CRE) information. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

5 Styles of Business Intelligence by MicroStrategy Incorporated June 2008 - (Free Research) This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Experts Uncover the Benefits of SAP Virtualization by VMware and Intel December 2008 - (Free Research) In this SearchSAP.com E-Guide, explore SAP's take on virtualization in today's market and discover what SAP-friendly virtualization and managed hosting solutions are available. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

CONFIGURATION SOLUTIONS -- Providing Enterprise Wide Pricing, Product & Process Configuration Systems for Mass Customization, "To-Order" Industries, with Full ERP Integration. by Configuration Solutions April 2008 - (Free Research) As enterprises move toward Mass Customization and JIT replenishment in Focused Factories, they want to simplify their ERP infrastructures. An Industrial Strength, Best of Breed integrated Product Configurator can eliminate the need for host sup... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Software Trial: Availability, Reliability, Scalability, and Security by Entry Software Corporation December 2008 - (Free Research) Download this trial software to receive a Project Management Software that is reliable and has deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. Managing your core operations has never been easier. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Critical Success Factors Deploying Pervasive BI by Informatica September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP with an Operations Execution System by Apriso® Corporation (E-mail this company) September 2007 - (Free Research) This white paper reviews the history behind ERP deployments, how the needs of an ERP system have evolved and why today’s business requirements necessitate direct, real time integration between corporate planning applications and the shop floor, across manufacturing operations – including production, quality and the supply chain network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Opinion: The Economic Impact of File Virtualization - Reducing Storage Costs and Improving Management Efficiency by F5 Networks September 2008 - (Free Research) Enterprises are adopting new strategies for building file-based storage solutions. In several interviews, IDC found that companies are increasing their file-based storage by 50-120% a year, placing a high priority on efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving a Higher Level of Business and Network Adaptability with Unified Application Infrastructure Services by F5 Networks September 2008 - (Free Research) Although F5's BIG-IP traffic management solutions brings numerous features and benefits to an organization, the goal of this paper is to explore a more fundamental business problem plaguing today's organizations - and how BIG-IP solves it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TMOS: Redefining the Solution for Application Delivery Networking Appliances by F5 Networks September 2008 - (Free Research) In this whitepaper learn about TMOS architecture. TMOS is the first, completely purpose-built, modular, self-contained, real-time, event-driven proxy architecture with the ability to transparently utilize hardware and software unilaterally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Impact of AJAX on the Network by F5 Networks September 2008 - (Free Research) Though AJAX has a unique impact on the client, server, and the network, these challenges are addressed by existing, proven application delivery methods that address similar challenges arising from other technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Architectural Framework for Enterprise Email Infrastructure & Security: Getting It Right Today, Getting Ready for Tomorrow by Sendmail, Inc. October 2008 - (Free Research) This white paper examines the architecture limitations prevalent in today's large-enterprise email networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Gap for Competitive Advantage: True Collaboration between Business and IT by Vitria Technology, Inc. December 2008 - (Free Research) The key to achieving an agile enterprise, capable of responding to the day to day market dynamics, is true collaboration between the business and IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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