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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online - GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks September 2008 - (Free Research) Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Critical Application Performance on the WAN with Automated Monitoring and Reporting Technology by IPANEMA TECHNOLOGIES July 2008 - (Free Research) This Videocast focuses on application performance technology that automates the application monitoring and reporting process. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Managing Application Performance by Understanding Applications by Shunra Software July 2008 - (Free Research) This paper describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Accounts Payable: How to Streamline Every Important Aspect of Your AP Operation by SpringCM June 2008 - (Free Research) In today's global competitive and tough economic circumstances, every organization needs to lower its operating costs and to streamline its operations the best way is to create an efficient accounts payable (AP) operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Patient Flow Logistics Coordination for Effective Discharge by StatCom May 2008 - (Free Research) Discharge delays create many patient flow constraints which negatively impacts patient satisfaction, safety, hospital capacity, & financial performance. This paper proposes a Patient Flow Logistics Coordination Model to address these... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Web Application Response Time with Application Delivery Networking Technologies by F5 Networks September 2008 - (Free Research) Microsoft SharePoint, Oracle Portal, Microsoft Outlook Web Access, and Siebel CRM 7.7 are applications critical to today's organizations. This paper shows how today's web acceleration products reduce bandwidth and increase efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Clustered Storage by Isilon Systems December 2008 - (Free Research) In this document you will learn about Clustered Storage and how Clustered Storage is useful for server and storage consolidation without introducing bottlenecks or excessive energy consumption while enabling modular growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncovering Hidden B2B Sales Potential by MapInfo Corporation July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 5 Things You Need to Know about Better Collaboration with Business by Embarcadero Technologies, Inc. August 2008 - (Free Research) Improving interaction with our business clients ensures that what our teams produce moves our business forward. This paper discusses five things you can do right now to improve collaboration with business users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC Small/Med Product Development February 2008 - (Free Research) This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Midsize Manufacturers Hold Own in Configuration Management by PTC Small/Med Product Development February 2008 - (Free Research) Aberdeen Group's Configuration Management Report identifies the approaches that leading companies take to manage their bills of material (BOMs) and product configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Design Reuse: The Key to Building Better Products Faster by PTC Small/Med Product Development October 2008 - (Free Research) Learn how design reuse can save up to 75% of modeling time, improve product quality and time-to-market and reduce the risk of fundamental errors in this feature article. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Full Process Life-cycle with Metastorm Enterprise™ by Metastorm February 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework to help you achieve Enterprise Process Advantage® -- a heightened level of business performance resulting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metastorm Enterprise for Six Sigma by Metastorm October 2008 - (Free Research) This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keys to Improving Network Fraud Protection by Q1 Labs Inc November 2008 - (Free Research) Check out this webcast and learn why an integrated approach to network security management is critical for detecting and mitigating security threats. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Integrated CAFM Helps BAE Systems Improve Vacancy Rate 75%, Saving $2 Million/Year by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Implementation of an integrated CAFM software helped BAE Systems' Information Systems Sector reduce its vacancy rate from 12% to 3%, yielding a 75% improvement. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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