Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		Enterprise Content Management Study, the Value of Standardization of Content Management across the Enterprise by IBM. A study from research group IDG of CIO Magazine subscribers found that a whopping 75 percent of respondents have an enterprise-wise ECM strategy in place or plans to implement more... >> Discover more offerings from IBM.
		Syberworks Learning Management System Product Suite by SyberWorks, Inc.. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance more... >> Discover more offerings from SyberWorks, Inc..

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Enterprise Content Management (ECM) | Customer Service (General) | Knowledge Base Management | Business Process Management (BPM) | Social Networks and Community Management | Learning Management Systems (LMS) | Business Intelligence Solutions | Document Management | Project Management Solutions | IT Training and Certification

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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Document-Centric Process Automation - Meeting the Challenge: Making Documents and Processes Work Together by SpringCM April 2008 - (Free Research) This report reviews the challenges of marrying document management with process automation and illustrates the importance of a document-centric process automation (DCPA) approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Content Management Vs. Knowledge Management by InQuira Inc October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy by InQuira Inc October 2008 - (Free Research) This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration by InQuira Inc October 2008 - (Free Research) This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Special Guide to Document Management - Eliminate the Pain of Paper by Captaris, Inc. February 2008 - (Free Research) Gaining control of all documents is critical to your company. Ever-expanding regulations such as Sarbanes-Oxley and HIPAA require effective and auditable control systems for all documents—both paper and electronic. Learn how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Is a SharePoint-Based Solution Right for Your Organization? by SpringCM August 2008 - (Free Research) As organizations build out their document management (DM), enterprise content management, and collaboration capabilities, they use Microsoft Office SharePoint Server (MOSS) 2007 which offers basic Web portal and intranet functionality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2008 SAP Education Online Summit and Expo by SAP America Inc September 2008 - (Free Research) Attend this Virtual Seminar and learn how to implement an effective enterprise learning strategy. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eBook: Chapter 7- Exploring E-Discovery Tools by Symantec Corporation October 2008 - (Free Research) Staying on top of legal requests and litigation holds doesn't have to be so complicated. This paper examines a number of tools that can help provide an enterprise-wide preparedness for E-Discovery. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Messaging Archiving by Google October 2008 - (Free Research) This white paper discusses the several reasons to implement a messaging archiving system and provide an overview of ten vendors whose offerings are focused squarely on the archiving space. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Keys to Successful Fax Technology Consolidation - Special Brief by Captaris, Inc. February 2008 - (Free Research) Successful fax technology consolidation can help your organization consolidate its IT infrastructure. Discover the five keys to successful fax technology consolidation and how it can streamline document delivery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: BI and Performance Management Best Practices for Your SAP Investment by Cognos, an IBM Company December 2008 - (Free Research) Listen to this Podcast to explore best practices for supercharging business intelligence and performance management efforts with your SAP investment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Assessing the potential business impact of operational data quality by Pitney Bowes Group 1 Software March 2008 - (Free Research) In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leveraging Hosted Applications Solutions to Enhance Customer Value by Alcatel-Lucent August 2008 - (Free Research) This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets by Premiere Global Services October 2008 - (Free Research) Learn how with Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Creating a Competitive Edge: Extending the Sharepoint Platform to Meet Enterprise 2.0 by Vorsite Corporation November 2008 - (Free Research) This paper explains how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Business Intelligence Platforms, Q3 2008 by SAS Institute Inc. September 2008 - (Free Research) This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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