InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Legacy Systems Analysis and Upgrade | Business Intelligence Solutions | Customer Service (General) | Workflow Automation | Customer Relationship Management (CRM) | On-line Customer Support | Service Oriented Architecture (SOA) | Application Integration | Help Desk and Call Management

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Data Conversion Solution - Rapid Implementations by Infosolve Technologies, Inc. Learn about the importance of converting your data and how it can enable you to migrate to a new system, consolidate existing data systems and acquire other data successfully.  (SERVICE) GO TO DETAILED REPORT

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends in Reinsurance Administration 2008 Reinsurance Administration Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In April Fiserv Insurance surveyed CFOs at U.S. P&C insurance carriers. The goal was to uncover industry trends for 2008 and early 2009, track interests and see the strategic direction of the industry. Request a copy of the survey results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation February 2008 - (Free Research) Investigating the tangible business results using ITSM, this Aberdeen Research Brief highlights Oracle's Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Collaboration Meets Seamless Integration: SEEBURGER's B2B Gateway and B2B Portal Solutions Overview by SEEBURGER, Inc. October 2008 - (Free Research) SEEBURGER, a world leader in B2B integration technology, offers powerful and complementary tools for global collaboration and seamless integration: the B2B Gateway and the B2B Portal. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Your Evolving Network with Faster Problem Resolution and Less Manpower with Automated Intelligence by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the E911 Enterprise Location Challenge by Avaya Inc. July 2008 - (Free Research) Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Business Value of Compensation Management in the Insurance Industry by CSSI September 2008 - (Free Research) Compensation is a fragmented process fraught with inconsistencies, errors and wasted time for most carriers, Managing General Agents (MGAs), producers and support staff in today's insurance industry value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New World of Fault-Tolerant Solutions by Hewlett-Packard Company October 2008 - (Free Research) NOW available on-demand the HP webcast entitled "The New World of Fault-Tolerant Solutions" Download for invaluable information on benefits of using a blade solution for business-critical, 24/7 computing environments (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PeopleSoft Enterprise: Ensure Upgrade Success with Strategies and Best Practices for Leveraging Archiving by IBM August 2008 - (Free Research) Learn how to improve the success of your upgrade project and help your organization better meet the needs of your business users by leveraging data management and database archiving best practices while upgrading PeopleSoft. (WEBCAST) GO TO WEBCAST

15 Minute Guide to Collaborative Case Management for the Public Sector by EMC Corporation August 2008 - (Free Research) This guide focuses on an innovative approach to case management in public sector--collaborative case management (CCM). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrade and Archive Strategies for Oracle E-Business Suite by IBM May 2008 - (Free Research) Read this white paper and explore why Oracle E-Business Suite sites should consider the benefits of best practice database archiving as an important component in any upgrade plan. (WHITE PAPER) GO TO WHITE PAPER

Software as a Service Dramatically Improves CRM Success by Oracle Corporation August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adaptive Network Architecture by Hewlett-Packard Company June 2008 - (Free Research) Networks today need the capacity and flexibility to create rapid yet secure infrastructure access for partners, customers. Read this white paper and learn a new adaptive networking approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dollar Rent a Car Breathes New Life into Legacy Systems Using .NET Connected Software by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Windows Vista Adoption Gotchas and How to Get past Them by Microsoft November 2008 - (Free Research) Windows Vista comes with big changes over XP, and deployment is likely to have some rough spots. This paper explains challenges and effective resolutions in a real-world setting. (ARTICLE) GO TO ARTICLE

How to Start a Windows Vista Pilot Deployment by Microsoft November 2008 - (Free Research) Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers. (WHITE PAPER) GO TO WHITE PAPER

The Eight Pillars of an Enterprise Application Architecture by LANSA December 2008 - (Free Research) This paper focuses on the benefits of adopting a sound enterprise application architecture as a means to guide and aid application development and modernization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Network Gateway by Momentum Systems Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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