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Business Intelligence Solutions | Data Security | Application Lifecycle Management(ALM) | Enterprise Resource Planning (ERP) | Virtualization | Application Management and Maintenance | Enterprise Systems Management | Security Monitoring | Network Management | Customer Relationship Management (CRM)

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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpamSentinel for Lotus Notes and Domino by MayFlower Software July 2008 - (Free Research) Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. (DEMO) VIEW ABSTRACT | GO TO DEMO

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

File Integrity Monitoring: Secure Your Virtual and Physical IT Environments by Tripwire, Inc. October 2008 - (Free Research) Discover the capabilities your file integrity monitoring solution should have to effectively secure and control your virtual and physical IT infrastructures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Selecting a Database Activity Monitoring Solution by Imperva October 2008 - (Free Research) Database Activity Monitoring is a powerful platform for compliance and information-centric security, it is relatively easy to deploy, non-intrusive, scalable, and flexible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Critical Application Performance on the WAN with Automated Monitoring and Reporting Technology by IPANEMA TECHNOLOGIES July 2008 - (Free Research) This Videocast focuses on application performance technology that automates the application monitoring and reporting process. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Consulting Methodologies -- Security by Info-Tech Research November 2004 - (Paid) Our Consulting Methodology will help you justify your security expenditures, Ensuring a secure and stable IT environment is a fundamental responsibility of any IT Manager. Use this Methodology to audit your current security situation and develop custom plans to secure your IT environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Briefing: SIEM 3.0: The Next Generation of Security and Compliance Monitoring by ArcSight, Inc. October 2008 - (Free Research) Read this IT briefing to learn more about interesting trends in the security information and event monitoring (SIEM) industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Discovery and Risk in the Datacenter by Tizor October 2008 - (Free Research) Learn how database activity monitoring (DAM) solutions mitigate data risk by discovering critical data in the data center, monitoring and analyzing activity, providing detailed auditing trails, and reporting on all user access. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Selecting a Database Activity Monitoring Solution by Tizor October 2008 - (Free Research) Database Activity Monitoring is an extremely valuable tool for compliance and security; it is critical to the emerging practice of information-centric security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitoring and Managing the Data Center in Today's Environment by Splunk December 2008 - (Free Research) In this E-Guide, you will get to know some techniques for virtual infrastructure management and a real-life example of how one company reduced problem response time with an index-and-search approach to IT data. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Splunk Simplifies Windows Monitoring, Troubleshooting, Security and Compliance by Splunk October 2008 - (Free Research) Splunk for Windows, an application built on the Splunk IT Search platform, indexes all the data generated by Windows desktops, servers and applications including event logs, registry keys, performance metrics and application logs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

SIEM 3.0: The Next Generation of Security and Compliance Monitoring by ArcSight, Inc. September 2008 - (Free Research) Check out this webcast and learn about the current trends in SIEM technology and find out how next-generation solutions can help your company increase overall security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Could You Be Overspending on SAP Licenses? How to Control SAP Spending by Acresso December 2008 - (Free Research) Join Acresso Software's license management expert Jeff Greenwald and Derek Prior, research director for AMR Research, as they discuss new techniques companies are using to cut SAP spending by an average of 30%. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: 7 New Ways to Rein in SAP Spending by Acresso December 2008 - (Free Research) licWithout exact knowledge of license use, you risk paying for duplicate users and unused licenses - increasing the cost of your SAP investment. Listen to this podcast to learn how to analyze license usage, optimize usage and reduce cost. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Monitor, Manage and Respond to System Messages and Resources on the System i by Software Engineering of America, Inc. November 2008 - (Free Research) This webcast will discuss how to proactively monitor your critical System i resources as well as automate reactions to instantly resolve system problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Incorporating SLA Requirements into Your Database Monitoring Plan by Embarcadero Technologies, Inc. September 2008 - (Free Research) Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Loss Prevention Resource Center by Symantec Corporation November 2008 - (Free Research) In this Resource Center get a more in-depth understanding of Data Loss Prevention and tools which will deliver a comprehensive unified solution to discovery, monitor, and protect confidential data wherever it is stored or used. (E-LEARNING TUTORIAL) GO TO E-LEARNING TUTORIAL

Atrato Design for Three Year Zero Maintenance by Atrato, Inc. November 2008 - (Free Research) This article provides an overview of the Atrato system's unique approach to eliminate drive tending and minimize risk of data loss for a three-year operational lifetime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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