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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam - An Interview with a Spammer by MayFlower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it's now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Next Generation Data Networking Technologies are Essential for Today's Communication Needs by EMBARQ January 2008 - (Free Research) The convergence of voice, video, and data, and the need for real-time, global collaboration, are driving the need for faster and more scalable networks. companies need to migrate to newer technologies to remain competitive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Helps Xerox save Tens of Millions per Year through Space Reductions by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Integrated facilities management software has helped Xerox Corporation, Rochester, New York, save tens of millions of dollars per year by providing the company's space planners with the information they need to be more productive. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Get the Facts: Real-Time, On-Demand Information for Business Intelligence and Data Integration by Vision Solutions December 2008 - (Free Research) This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Need to Reduce your Telecom and I.T Costs? Nuance can Help with Speech-Driven Packaged Applications by Nuance December 2008 - (Free Research) Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Webcast: Need to Reduce your Telecom and I.T Costs? Nuance can Help with Speech-Driven Packaged Applications by Nuance December 2008 - (Free Research) Join this webcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Typical SAP Lifecycle Challenges by Acresso September 2008 - (Free Research) This document explains the subject of squeezing ongoing costs throughout the SAP lifecycle and typical SAP lifecycle challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Solution for Manufacturing Excellence in the Global Marketplace by Apriso® Corporation (E-mail this company) August 2006 - (Free Research) The move to global manufacturing is now a stark reality for enterprises. Companies are shifting their supply chains and moving manufacturing plants to seize advantages in costs or to drive faster production. The problem is a disconnect between ERP and the various factory floors that are distributed across countries and continents. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Vendor Spotlight - Using a Hosted Service for Holistic Email Management by Mimecast November 2008 - (Free Research) Effective email management solutions provide a holistic approach that encompasses the related issues of archiving, business continuity, and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using the F5 Acopia ARX for Automated Storage Tiering by F5 Networks September 2008 - (Free Research) IT organizations have the challenging task of managing an ever increasing amount of file data. The F5 Acopia intelligent file virtualization solution provides an automated tiering approach, without the drawbacks associated with other solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Next Generation Network Bridge: From Today's Network to the Future by F5 Networks September 2008 - (Free Research) The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The VDC Maturity Model - Moving up the Virtual Data Center Stack by F5 Networks October 2008 - (Free Research) The goal of virtualization in the data center is to help the enterprise achieve a business goal, whether that goal is consolidation, reduced management and head count costs, disaster recovery, or even "going green." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editorial: Top 10 Reasons to Find Another Vendor by Storage Magazine October 2008 - (Free Research) Top 10 reasons to find another vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Next-generation service provider platforms: What do service providers need? by Alcatel-Lucent October 2008 - (Free Research) This podcast with telecom expert Tom Nolle addresses the marginalization that operators face from over-the-top disintermediation-caused by exploding operating costs that result from declining revenue per bit. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Video: Next-generation service provider platforms: What do service providers need? by Alcatel-Lucent October 2008 - (Free Research) In this video, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Email Management Crisis New Research on Seven Critical Email Management Problems by Iron Mountain Digital September 2008 - (Free Research) Email message stores are growing at greater than 30% per year and IT managers cite archiving as one of their biggest problems. This report explores the requirements of an effective email archive system and suggests integral components of a solution (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Small and Mid-sized Companies in a Slowing Global Economy Gartner On-Demand Webcast by SAP America Inc December 2008 - (Free Research) In today's market, companies need to make investments that really count. In this webcast you will learn why investing in the right technologies & gaining more value out of IT assets already in place should be an important focus for small and mid-sized.. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 5 Things You Need to Know about Better Collaboration with Business by Embarcadero Technologies, Inc. August 2008 - (Free Research) Improving interaction with our business clients ensures that what our teams produce moves our business forward. This paper discusses five things you can do right now to improve collaboration with business users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple Steps to Protect and Retain Valuable Data by Iron Mountain Digital October 2008 - (Free Research) This expert E-Guide details some simple steps your organization can take to ensure its data is secure and features a Q&A discussion that details what you need to know to protect and retain valuable company information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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