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The Outsourcing Surge by SolovatSoft August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smartphone market set to expand as vendors vie for position by ComputerWeekly.com November 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAQ Guide: Disk Archive Appliances a Niche Approach to Long-Term Retention by Imation Corp. (E-mail this company) December 2011 - (Free Research) There are two basic types of disk archive appliances that offer solutions to companies of all sizes - but the product class is a small one, and projected growth rates are low. Check out this SearchDataBackup.com E-Guide to find out whether or not an archiving appliance is a good fit for your company. (EGUIDE) VIEW ABSTRACT | GO TO

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The business benefits of switching to mobile TV by ComputerWeekly.com November 2010 - (Free Research) Over the past two years, the mobile TV landscape has changed dramatically. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP In A Recovering Economy: Now is the perfect time to invest! by IQMS January 2011 - (Free Research) During past economic slowdowns companies didn’t plan ahead to safeguard the ability to grow profitably. While the current economic downturn shows a need to reduce costs, many SMMs are also pursuing growth. They’re responding to market pressures and rising costs by targeting IT solutions like industry-specific ERP to set the stage for future growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com September 2010 - (Free Research) Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner market insight: The impact of cloud computing in retail by ComputerWeekly.com August 2010 - (Free Research) Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel April 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

If it's Just a Disk, Why the Reliability Gap Between Vendors? by Nexsan September 2011 - (Free Research) If all storage array vendors buy disk drives from the same small set of disk manufacturers then why is there such a big reliability gap between storage vendors? This white paper seeks to gain insight into this question. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Secrets to Desktop Virtualization Project Success by Dell and VMware August 2011 - (Free Research) Desktop Virtualization has been in the enterprise for many years now, but SMBs haven't been as fast to adopt it, even though the technology can be quite beneficial to them. In this video, industry experts Brian Madden and Gabe Knuth will detail the 'secrets' you need to keep in mind when planning a desktop virtualization project. (VIDEO) VIEW ABSTRACT | GO TO

Nimble employers turn to agile project management by ComputerWeekly.com November 2010 - (Free Research) In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Videocast: Considerations for Choosing Cloud Backup Hosting Services by KineticD June 2011 - (Free Research) Cloud backup for physical and virtual environments is becoming more and more important for SMBs. Gartner predicts that by 2012, Vendor Lock-in will surpass security as the biggest obstacle to cloud computing. Vendors are trying to lock-in and maintain their customers forever, not allowing them the flexibility and mobility SMBs require. (VIDEO) VIEW ABSTRACT | GO TO

GARTNER REPORT- Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in by HP and Intel May 2011 - (Free Research) In this white paper, learn how segmenting the network infrastructure into smaller pieces can provide clarity on networking requirements and the ability to make better vendor decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Servers for SMB Survey by Dell, Inc. and Intel April 2010 - (Free Research) Take the "Servers for SMB Survey" and share your input on server selection, application upgrades, and processor selection & preferred vendors. (ASSESSMENT TOOL) GO TO

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosting vs. In-House Implementation of Exchange 2010: It’s Decision Time by Dell, Inc. and Intel April 2011 - (Free Research) The unified messaging capabilities included in Microsoft Exchange 2010 are making it an obvious upgrade choice for many SMBs.Working with a single vendor like Dell that provides a range of server, storage and service options allows IT departments to roll-out Microsoft Exchange 2010 environments that are tuned to corporate requirements and budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Data Center Performance through Virtualization of SQL Server Databases by Dell, Inc. and Intel October 2010 - (Free Research) Small and medium businesses need to support growth while wringing every ounce of value out of the investments they've already made. This paper looks at the benefits of virtualizing SQL Server databases, as well as how to get the most out of your virtual infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation December 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge March 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Planning and Deploying Server Virtualization by Dell and VMware June 2009 - (Free Research) In this Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, discover the central tasks in the assessment and planning stages of a virtualization project. (EGUIDE) VIEW ABSTRACT | GO TO

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