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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Biometric Time Clock III by GHG Corporation
GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.
ShopVue - Time and Attendance for Manufacturing by Casco Development, Inc.
Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
ITIL Now - A Stepped Approach by Numara Software
April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Desktop Management DEMO: Desktop Authority® Version 7.8 by ScriptLogic Corporation
January 2008 - (Free Research) ScriptLogic Corporation's award-winning suite of desktop, server and Active Directory solutions helps to empower network and security administrators to proactively save time and resources. Download this free 30 day evaluation.
Best Practices for Endpoint Data Loss Prevention by Symantec Corporation
September 2008 - (Free Research) Endpoint DLP is a powerful tool for reducing the risk of data loss while enabling the mobile workforce, especially when part of a full suite DLP solution with network and stored data capabilities.
Accelerate ITIL Initiatives by Bomgar Corporation
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March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
10 Simple Steps to ITIL Network Compliance by Netcordia
October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
Enhancing Managed Services through MSBG Deployment by LSI Corporation
November 2008 - (Free Research) MSBGs combine voice, enterprise data, Internet access, firewall capabilities, security services, VPN operation and management, in addition to a variety of hosted services.
Defining DLP by Utimaco Safeware
September 2008 - (Free Research) This presentation will cut through the hype and hyperbole and help security professionals identify the key benefits and drawbacks to deploying a DLP product.
Scalability of 64-bit Terminal Server Platforms by visionapp
May 2008 - (Free Research) This whitepaper first describes the test environment and the methodology used and then it provides detailed descriptions of the various scalability test results.
Securing Data in Motion-Part Two by Symantec Corporation and Iron Mountain Digital and Websense and Lumension Security and Utimaco Safeware
November 2008 - (Free Research) In part two of this data protection video series Pete Lindstrom, Senior Analyst for Burton Group discusses the steps to take in order to ensure your data is properly secured.
Meet Healthcare Business Needs with Document Workflow Technology by Captaris, Inc.
February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.
Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc.
November 2008 - (Free Research) This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features.
Know your Endpoints: Protect your resources with device identification by F5 Networks
September 2008 - (Free Research) Endpoint security is an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more in this white paper.
Guide to IT Search: Manging the Modern Data Center by Splunk
September 2008 - (Free Research) This Guide to IT Search is your first step to choosing an IT Search solution. IT Search can instantly search all the data generated by applications, servers and network devices in your IT infrastructure.
PCI Compliance: Secure Cardholder Data by Symantec Corporation
September 2008 - (Free Research) This white paper discusses PCI requirement 1.1 for protecting cardholder data and examines why implementing such safeguards is critical to you, your business and your customers.
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