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Business Intelligence Solutions | Disk-based Backup & Storage/ RAID | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Business Process Management (BPM) | Backup Systems and Services | Storage Management | Enterprise Resource Planning (ERP) | Enterprise Performance Management/ Balanced Scorecard | Customer Service (General) | Supply Chain Management

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Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies, Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures ... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Performance Management 101: Everyone Measures KPIs by Actuate May 2008 - (Free Research) View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Layer 7 Inspection: The Next Generation Firewall by Info-Tech Research October 2004 - (Paid) Protecting your network from malicious activity is not a trivial task, and today's firewalls only go so far. Read this white paper to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

5 Key Considerations for Long Term Data Retention by Quantum Corporation October 2008 - (Free Research) Managing backup and recovery in today’s environment is a multi-dimensional challenge with both near and long term business requirements. This paper explains 5 topics to think about as you design your long-term data retention plans. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TDWI Best Practices Report: Deploying Dashboards and Scorecards by MicroStrategy Incorporated June 2008 - (Free Research) This report defines dashboards and scorecards and describes them in the context of BI and performance management disciplines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Designing and Implementing Sustainable, Long-term Data Quality Programs by SearchDataManagement August 2008 - (Free Research) View this expert Webcast, and listen to the complementary expert podcast, to learn how to find the best way to structure data stewardship and data quality programs that will be effective, sustainable and successful. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

D2D2T Backup Architectures and the Impact of Data De-duplication by Quantum Corporation June 2008 - (Free Research) This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Reality Facing the Mainframe World by Acxiom Corporation December 2008 - (Free Research) The mainframe is alive and processing. As a mainframe executive, various solutions are available to help address your challenges and meet the needs of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netmotion Mobility Case Study: Visiting Nurse Service of New York - Enabling Data Access at the Point of Care by NetMotion Wireless June 2008 - (Free Research) Using Mobility XE, VNSNY's clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Purchasing a CMMS and the Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) This paper examines how to ensure the success of you Computerized Maintenance Management System (CMMS). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

University of St. Thomas implements a tiered storage approach from Quantum, including Data De-duplication Technology to Cut Backup Time in Half by Quantum Corporation June 2008 - (Free Research) St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell PowerVault MD3000 3000 Mailbox Single Copy Cluster Microsoft Exchange 2007 Storage Solution by Dell, Inc. August 2008 - (Free Research) This white paper describes a tested and validated storage solution for a 3000 mailbox Exchange 2007 environment with Single Copy Cluster in a high availability clustering mechanism based on the Microsoft Cluster Service shared storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Backup = Archive: Can You Tell the Difference? by CommVault Systems, Inc. September 2008 - (Free Research) The way we think about backup and archiving has changed recently. This stems from advances in synthetic and incremental capabilities, as well as a breadth of support for archiving information across data management sources. Think you know the difference? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VTL Data Management Issues by Storage Magazine September 2008 - (Free Research) With the proliferation of virtual tape libraries within storage environments, storage managers face an increased number of decisions in regards to managing and cataloging the transfer of data to tape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Secret to Effective, No-Hassle Employee Performance Reviews by SuccessFactors February 2008 - (Free Research) A solid performance review process is absolutely critical to the ongoing success of your company. This paper will serve as your roadmap for implementing an easier, more effective employee performance review process at your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FREE TRIAL: Patch Authority Ultimate Version 6.1 - Prevents Attacks! by ScriptLogic Corporation September 2008 - (Free Research) Patch Authority Ultimate's rich interface and extensive feature set deploys the latest patches in a few simple steps to all desktop and servers, local and remote. Download this free trial today. (DEMO) VIEW ABSTRACT | GO TO DEMO

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enabling Economically Viable Long-Term Disk-Based Data Protection by Diligent Technologies Corporation, an IBM Company September 2008 - (Free Research) Diligent's ProtecTIER platform is an enterprise-scale comprehensive data-protection solution that produces dramatic data reduction, allowing for an increase in the effective capacity of a given disk array of 25x or more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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