Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | On-line Customer Support | Call Center Management | Network Management | Storage Management | Disk-based Backup & Storage/ RAID | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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Packet-Optical: Transitioning to an Ethernet-centric Future by Ciena July 2008 - (Free Research) Converged Ethernet transport networks are enabled by packet optical networking platforms, a solution that combines fully–featured Ethernet aggregation, switching, and transport with OTN/DWDM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New RF Return Path Technologies for GPON by Motorola, Inc. January 2009 - (Free Research) New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) Organizations have increasingly turned to Network Access Control (NAC) technologies to deal with their shifting IT perimeters. Software-based NAC is proving superior to hardware-based solutions as it easily provides coverage for all endpoint devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OTDR On-Demand Webcast Series by Fluke Networks December 2008 - (Free Research) Whether you're a Network Engineer responsible for preparing your network for new applications, or a Cabling Contractor certifying new fiber links, an optical time domain reflectometer (OTDR) can be a powerful tool for you. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Perform Advanced Fiber Troubleshooting Using an Optical Time Domain Reflectometer by Fluke Networks October 2008 - (Free Research) An Optical Time Domain Reflectometer (OTDR) is an important instrument used by organizations to certify the performance of new fiber links and detect problems with existing fiber links. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

On-Demand Webcast: How to Prepare Enterprise Cabling for 10-Gigabit Ethernet by Fluke Networks December 2008 - (Free Research) This webcast will discuss the drivers for enterprises upgrading to 10 gig, cabling options, how to certify the cabling, and the typical constrains for successful 10-gig implementation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Worldwide Disk Storage Systems 2008-2012 Forecast: Content-Centric Customers -- Reshaping Market Demand by Ocarina Networks November 2008 - (Free Research) This study provides a forecast of the worldwide disk storage systems market for 2008 to 2012 as well as a discussion of assumptions and major market trends. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing SAP® Accounts Payable: The Dolphin Best-Practice Approach by Dolphin Corporation July 2008 - (Free Research) This whitepaper discusses Dolphin's Best Practice approach and solutions for automating and optimizing Accounts Payable in SAP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

BlackBerry in the Regulatory Spotlight by BlackBerry April 2008 - (Free Research) The NYSE and NASDœs recent release states that firms with employees who communicate electronically with customers through handheld wireless communication devices must have all forms of communication routed to their firmsœ servers for retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

StatCom's Patient Flow Logistics and Tracking Software by StatCom StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real-Time Adaptive Security by Sourcefire December 2008 - (Free Research) Real-time adaptive intrusion systems integrate with network access controls and user data repositories for tracing events to systems and specific users dynamically monitor traffic patterns to mitigate threats and leverage vulnerability assessment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure Fiber Cabling Performance for Server Consolidation by Fluke Networks August 2008 - (Free Research) This on-demand webcast discusses server consolidation, as well as how to ensure the fiber cabling and infrastructure can support these initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonito's AntiPhishing solutions they've been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The right tools for the job: Technologies for addressing PCI DSS by Ounce Labs July 2008 - (Free Research) Check out this expert webcast for an overview of today's PCI-related technologies and how your company can use these tools to meet specific PCI DSS requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc. February 2007 - (Free Research) Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management. (TRIAL SOFTWARE) GO TO

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

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