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Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc. June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya Inc. June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Profitability through Intelligent Interactions: Innovative Marketing Strategies in the Communications Industry by Infor December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Your Evolving Network with Faster Problem Resolution and Less Manpower with Automated Intelligence by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC Small/Med Product Development February 2008 - (Free Research) This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders June 2008 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Beyond the Internet: Building Multiplatform Peer-to-Peer Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-Driven Business Intelligence: Building Smarter Business Processes by Information Builders Inc. (E-mail this company) November 2006 - (Free Research) Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Application Security Manager™ by F5 Networks The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Intelligent File Virtualization: Breaking Free from the Constraints of Today's File Storage Infrastructure by F5 Networks September 2008 - (Free Research) Intelligent file virtualization solves issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ARX® Series Intelligent File Virtualization Devices by F5 Networks Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption and automating many storage management tasks. The result is a dramatic improvement in efficiency.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Achieving a Higher Level of Business and Network Adaptability with Unified Application Infrastructure Services by F5 Networks September 2008 - (Free Research) Although F5's BIG-IP traffic management solutions brings numerous features and benefits to an organization, the goal of this paper is to explore a more fundamental business problem plaguing today's organizations - and how BIG-IP solves it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TMOS: Redefining the Solution for Application Delivery Networking Appliances by F5 Networks September 2008 - (Free Research) In this whitepaper learn about TMOS architecture. TMOS is the first, completely purpose-built, modular, self-contained, real-time, event-driven proxy architecture with the ability to transparently utilize hardware and software unilaterally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Using Directory Servers for Intelligent Email Management: Introduction to Directory Servers by Sendmail, Inc. November 2008 - (Free Research) This new podcast series focuses on how businesses can leverage Directory Servers for a more secure and intelligent messaging infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Monitoring Physical Threats in the Data Center by APC November 2008 - (Free Research) This paper describes the class of threats, suggests approaches to deploying monitoring devices, and provides best practices in leveraging the collected data to reduce downtime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identity Resolution: Increase Operational Efficiency with High-Precision, Multilanguage Identify Matching by Informatica October 2008 - (Free Research) Informatica Identity Resolution uses intelligent algorithms and strategies to locate identity data records inside large databases, emulating an expert user's ability to recognize matches. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software February 2008 - (Free Research) Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Intelligent Branch Office Communication Strategies by Avaya Inc. June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pivotal Time for Storage (Editorial) by Storage Magazine September 2008 - (Free Research) There's a helluva lot going on in the storage world these days. Part of it can be attributed to the natural evolution of the tech market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disk-based Data Protection Options: The Changing Data Protection Landscape by ExaGrid Systems, Inc. April 2008 - (Free Research) This paper will compare and contrast the benefits of all new disk-based data protection options to allow you to select the best technology for each of the data types to be protected in your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Midsize Communications Solutions for Dummies by Avaya Inc. November 2008 - (Free Research) Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benchmarking Strategies for Application Acceleration by Akamai Technologies March 2008 - (Free Research) This paper introduces you to the issues involved in wide-area application slowdowns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG: EMC EmailXtender Centralized Message Control and Intelligent E-mail Archiving by EMC Corporation August 2008 - (Free Research) This ESG Lab Validation report highlights the capabilities and value of EMC EmailXtender software with a specific focus on new features added in version 4.8 including User Directed Archiving and Archive Process Tracking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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