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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Profitable Product Development for SME by PTC Small/Med Product Development
February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
New Application Security Regulations: Building Compliance In by Ounce Labs
January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risks within your system.
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Hot Spots: A New Level of Backup Reporting by Storage Magazine
September 2008 - (Free Research) Backup success rates are improving, but reliable data recovery is still a concern. Not only does data loss impact business productivity and potentially revenue, but failure to produce data could result in fines or damage to a company's reputation.
10 Simple Steps to ITIL Network Compliance by Netcordia
October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
A Guide to Messaging Archiving by Google
October 2008 - (Free Research) This white paper discusses the several reasons to implement a messaging archiving system and provide an overview of ten vendors whose offerings are focused squarely on the archiving space.
Captaris® RightFax® Servers by Captaris, Inc.
RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable, robust fax software solutions to integrate and automate the flow of a full range of fax, paper and electronic documents and data.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc.
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
The Complete Network Assessment by Dorado Software
November 2008 - (Free Research) This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
E2open Delivers the Goods in Value Chain Collaboration by E2open
December 2008 - (Free Research) E2open has helped high-tech leaders achieve some amazing results, this article tells the story of how high-tech companies use E2open supply chain applications to achieve this.
How to Write an Archiving Program RFP by Storage Magazine
September 2008 - (Free Research) All archiving programs aren't alike. Here's how to craft an RFP that lets you compare programs on an equal footing and find the application that best fits your environment.
ESI Risk Management Part I Best Practices for IT by Google
October 2008 - (Free Research) This whitepaper focuses on the requirements placed on IT by the amended Rules and discusses strategies and solutions for addressing how to proactively manage electronically stored information.
A Primer on Software Configuration Management (SCM) for IBM i by Remain Software
December 2008 - (Free Research) This web presentation reviews the major benefits and issues surrounding SCM adoption, reviews the most important features of SCM products, and profiles all the major SCM offerings in the IBM i market today.
PRO Financial Solutions for Insurance Companies by Fiserv Insurance Solutions
PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment.
Converging System and Data Protection in Windows Environments by Symantec Corporation
March 2008 - (Free Research) In this whitepaper learn how Symantec Backup Exec12 for Windows Servers and Symantec Backup Exec System Recovery 8 are complementary solutions that deliver complete Windows based data and system protection and recovery.
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