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Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Leverage SaaS for Corporate eDiscovery: What to Look for When Choosing a Vendor by Google October 2008 - (Free Research) This paper evaluates eDiscovery vendors to gain control of eDiscovery and centralize all evidence management on one centralized platform and also explains seven areas that cannot be overlooked. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated June 2008 - (Free Research) The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Application Security Regulations: Building Compliance In by Ounce Labs January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risks within your system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using the F5 Acopia ARX for Automated Storage Tiering by F5 Networks September 2008 - (Free Research) IT organizations have the challenging task of managing an ever increasing amount of file data. The F5 Acopia intelligent file virtualization solution provides an automated tiering approach, without the drawbacks associated with other solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cool Vendors in Data Protection by Diligent Technologies Corporation, an IBM Company April 2008 - (Free Research) IT directors and storage administrators will be interested in this research that details five disk-based data protection solutions from emerging data protection vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluator Series: eLearning for Storage Professionals by Evaluator Group July 2008 - (Free Research) The eLearning Series online classes are designed to provide you with up-to-date information regarding the latest requirements, standards and technologies in storage. Explore this white paper for a quick overview on what the eLearning Series... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: File Sharing and Collaboration - Challenges, Trends, and Considerations by FolderMaestro.com November 2008 - (Free Research) Business today is increasingly collaborative in nature. Companies, more often than not, are comprised of geographically separated offices and business is conducted with an ever expanding network of partners and customers around the globe. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Ensure That Your Employees Will Want to Use CRM by CDC Software - Ross Enterprise September 2008 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TDWI Best Practices Report: Deploying Dashboards and Scorecards by MicroStrategy Incorporated June 2008 - (Free Research) This report defines dashboards and scorecards and describes them in the context of BI and performance management disciplines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tape Encryption FAQ by Sony Electronics Inc. October 2008 - (Free Research) This Podcast, featuring storage expert Pierre Dorian, addresses the key concerns regarding tape encryption and the benefits it offers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Next Generation Data Networking Technologies are Essential for Today's Communication Needs by EMBARQ January 2008 - (Free Research) The convergence of voice, video, and data, and the need for real-time, global collaboration, are driving the need for faster and more scalable networks. companies need to migrate to newer technologies to remain competitive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ PowerVault™ MD3000i 5000 Mailbox Single Copy Cluster Microsoft® Exchange 2007 Storage Solution by Dell, Inc. August 2008 - (Free Research) This document provides information on Dell's PowerVault MD3000i Plus MD1000 storage solution for Microsoft Exchange Server 2007, based on Microsoft Exchange Solution Reviewed Program (ESRP) Storage program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Business Intelligence Platforms, Q3 2008 by SAS Institute Inc. September 2008 - (Free Research) This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Myths of Bandwidth and Application Performance by F5 Networks September 2008 - (Free Research) This white paper is intended to shed light on the issues affecting application performance in the wide area, and to give IT managers the knowledge required to design strategic enterprise application acceleration and deployment solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vendor Influence Curves and How You Can Get the Best Value out of Your Network by Accela Communications September 2008 - (Free Research) Viewing this webcast is an excellent chance to understand what are the trends in Networking and how to have the best Network with the best value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gartner's Magic Quadrant for Security Information and Event Management by RSA, The Security Division of EMC October 2008 - (Free Research) Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Forrester Research: File Sharing and Collaboration - Challenges, Trends, and Considerations by FolderMaestro.com November 2008 - (Free Research) In this podcast, Forrester reviews and discusses the ability to easily share information and documents is becoming an essential component of a successful company. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Tuning Your ERP Application by Quest Software April 2008 - (Free Research) Despite the myth of "untouchability" there are many opportunities for tuning commercial packaged application performance. This whitepaper discusses opportunities for tuning commercially available packaged applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The right tools for the job: Technologies for addressing PCI DSS by Ounce Labs July 2008 - (Free Research) Check out this expert webcast for an overview of today's PCI-related technologies and how your company can use these tools to meet specific PCI DSS requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by Informatica September 2008 - (Free Research) Data governance establishes policies and procedures for sharing data, as well as improving data's quality, structure, and auditability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Issues in Performance Management for Chief Information Officers: Insights from BusinessWeek Research Services and SAS by SAS Institute Inc. September 2008 - (Free Research) SAS provides the broadest, deepest range of offerings for performance management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Delivery Controller Performance Report by F5 Networks September 2008 - (Free Research) This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonst... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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