WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extraordinary Customer Service by Avaya Inc. June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Hitachi Breathes New Life into Critical Applications at UHC by Hitachi Data Systems December 2008 - (Free Research) After outgrowing its storage infrastructure, University HealthSystem Consortium partnered with Hitachi Data Systems to deploy a virtualized, tiered storage environment. Learn how UHC achieved such dramatic results by reading this end user case study. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Case for IT Governance in a Lotus Notes Environment by TeamStudio November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increasing Profitability through Intelligent Interactions: Innovative Marketing Strategies in the Communications Industry by Infor December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Institutional Identity Theft: How the Identity Theft of Your Customers Leads to the Erosion of Your Company's Profits and Good Name by Perimeter eSecurity December 2008 - (Free Research) Read this whitepaper for a look at the real losses sustained by organizations whose customers experience identity theft and best policies, procedures, and solutions to reduce your organizations risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations by Vision Solutions May 2008 - (Free Research) This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Visiprise Process Planning Solution by Visiprise Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Anti-X and the Mob: Addressing Content-Borne Threats with Unified Threat Management by Juniper Networks, Inc. October 2008 - (Free Research) This paper analyzes cyber crime from several perspectives and proposes ways to guard against it and discusses the nature of Crime 2.0 attacks from both the user's and the criminal's points of view. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Dynamic Site Solution for the Hotel and Travel Industry by Akamai Technologies Akamai provides a complete e-business solution that addresses the requirements for massive reach to support worldwide customer demands and the use of an extended infrastructure to support widely varying traffic on demand.  (SERVICE) GO TO DETAILED REPORT

Webcast: Turn down the Power and Turn up the Profits by IBM October 2008 - (Free Research) This webcast will answer your questions pertaining to savings from energy reductions and process efficiencies. (WEBCAST) GO TO WEBCAST

The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet by Blue Coat July 2008 - (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions by Motorola, Inc. August 2008 - (Free Research) Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sage Master Builder Product Overview by Sage Software, Inc. April 2008 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business "profit cycle" -- estimating, production, accounting, and analysis in one system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by CDC Software - Ross Enterprise September 2008 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS for the Energy & Utilities Industry – ERP for Asset-Intensive Utilities by IFS Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

LRGHealthcare Streamlines Backups, Improves Disaster Recovery with ExaGrid by ExaGrid Systems, Inc. December 2008 - (Free Research) LRGHealthcare is a not-for-profit healthcare charitable trust composed of Lakes Region General Hospital (LRGH) and Franklin Regional Hospital (FRH) but it's a community and regional acute care facility with a licensed bed capacity of 137 beds. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stop Leaking Profits: Best Practices for Establishing Company Spending Policies by ExpenseWatch.com March 2008 - (Free Research) Learn how to establish spending policies that encompass all company spending so your finance executives will make significant in-roads into reducing costs and improving profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast - Stop Leaking Profits: Best Practices for Establishing Company Spending Policies by ExpenseWatch.com March 2008 - (Free Research) In this Webcast, learn success strategies for establishing and enforcing company spending policies that will enable you to reduce costs and improve profitability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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