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Topics Related to Your Search

IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Change and Configuration Management | Enterprise Systems Management | Business Process Management (BPM) | Network Management | Availability, Performance and Problem Management | Data Center Management | Virtualization | Enterprise Resource Planning (ERP)

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Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking the Guesswork out of ITIL by Netuitive, Inc. October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Applying ITIL Best Practices to IPAM by BT INS September 2008 - (Free Research) This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating and Optimizing Service Desk Performance by Kaseya April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond System Center: Addressing Systems Management Needs across the Entire IT Infrastructure by Quest Software September 2008 - (Free Research) In the new Quest white paper learn how Quest can expand the power of Microsoft System Center for true end-to-end IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling End-To-End IT Management with Microsoft System Center and Quest Software by Quest Software September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Regulatory Compliance: How Digital Data Protection Helps by Iron Mountain Digital September 2008 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises to satisfy these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sucessful Enterprise Architecture - Aligning Business and IT by Metastorm February 2008 - (Free Research) This white paper discusses the importance of business and IT objectives for an enterprise architecture initiative. Discover the benefits of enterprise architecture and explore a step-by-step guide for implementing this infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Layered Security Strategy for Preventing Data Leakage, Theft and Insider Abuse by Tizor October 2008 - (Free Research) This white paper outlines the challenges of securing data across three key layers of the IT infrastructure-the perimeter, the endpoint and the data center (core data servers). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating BSM Adoption by Netuitive, Inc. October 2008 - (Free Research) Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Performance Management Process by Netuitive, Inc. October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals - the way baselines and thresholds are handled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs by Alcatel-Lucent November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Virtualization Under Control? Current Opinions on Security and Controls for Virtual Servers in Production Environments by Tripwire, Inc. July 2008 - (Free Research) Read this white paper to learn more about the state of virtualization today and why most of the respondents agree that a dedicated configuration tool is needed and are in the process of evaluating or planning to acquire such a tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Best Practices: Improve Order-to-Cash Performance with Document Process Automation by Esker Inc. September 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 3: Controlling Access for File Server Compliance by Websense, Inc. September 2008 - (Free Research) This white paper details the tools and log management systems essential for protecting file servers in a Windows environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Infrastructure Control by Tripwire, Inc. July 2008 - (Free Research) This paper describes how an investment in configuration assessment and change auditing solutions can lower the operational costs associated with the IT infrastructure, be a force multiplier, and provide a solid foundation that increases the... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Manage the Implosion of Valuable Data with Enterprise Content Management (ECM) by Vorsite Corporation October 2008 - (Free Research) Read this white paper and learn to leverage your investments in advanced content management systems and meet your enterprise content management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge December 2008 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More from Microsoft Sharepoint with Oracle Fusion Middleware by Oracle Corporation October 2008 - (Free Research) This white paper highlights capabilities Oracle Fusion Middleware brings to Microsoft SharePoint environments. Read this white paper to learn how these tools can help your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving IT Service Support through ITIL by Hewlett-Packard Company December 2006 - (Free Research) This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Layer 7 Inspection: The Next Generation Firewall by Info-Tech Research October 2004 - (Paid) Protecting your network from malicious activity is not a trivial task, and today's firewalls only go so far. Read this white paper to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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