F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks. Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating more... >> Discover more offerings from F5 Networks.
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

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Virtualization | Desktop Management | Remote Access Technologies | Customer Service (General) | Remote Administration | Desktops/ Workstations | WAN/ LAN Solutions | Network Management | Data Security | Unified Communications / Voice & Data Convergence

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White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

All about Open Source and Virtualization with xVM by Sun Microsystems, Inc. September 2008 - (Free Research) In this webcast the speaker Vijay Sarathy Sr. Manager of xVM talks about virtualization of xVM servers and the benefits of server virtualization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with IntelvPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On Demand Remote Desktop Support Trial by NTR Global August 2008 - (Free Research) Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office. (DEMO) VIEW ABSTRACT | GO TO DEMO

Desktop Management DEMO: Desktop Authority® Version 7.8 by ScriptLogic Corporation February 2008 - (Free Research) ScriptLogic Corporation's award-winning suite of desktop, server and Active Directory solutions help to empower network and security administrators to proactively save time and resources. Download this free 30 day evaluation. (DEMO) VIEW ABSTRACT | GO TO DEMO

Centralizing Application Access: An Independent Analysis by visionapp May 2008 - (Free Research) The main focus of this article is the visionapp Application Center and how visionapp Workspace Management helps to centralize web-based application access. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution by NTR Global September 2008 - (Free Research) By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution by NTR Global September 2008 - (Free Research) In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global’s remote technical support solution. Learn more about NTR support. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cross-client Centrino® and Core™ 2 processor with vPro™ Processor Technology Technical White Paper by Intel Corporation March 2008 - (Free Research) Intel® Centrino® with vPro™ technology-based notebooks and Intel® Core™2 processor with vPro™ technologybased desktop PCs1 deliver built-in security and remote management capabilities to meet critical business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Planning for the Unexpected Disaster by Cisco Systems, Inc. March 2008 - (Free Research) A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-client Intel® Centrino® 2 with vPro™ Technology and Intel® Core™2 Processor with vPro Technology by Intel Corporation March 2008 - (Free Research) Enhanced security and remote manageability on the chip for notebook and desktop PCs. (WHITE PAPER) GO TO WHITE PAPER

Gartner Research Note: Revisiting vPro for Corporate Purchases by Intel Corporation July 2008 - (Free Research) Intel has positioned vPro as an offering that can assist with out-of-band management, making it possible to do remote support of PCs without a working OS environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company) July 2007 - (Free Research) Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Desktop Virtualization: Managing Virtual Desktops Across the Enterprise by AMD and VMware, Inc (E-mail this company) December 2007 - (Free Research) Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information. (DEMO) VIEW ABSTRACT | GO TO DEMO

FREE TRIAL: Patch Authority Ultimate Version 6.1 - Prevents Attacks! by ScriptLogic Corporation September 2008 - (Free Research) Patch Authority Ultimate's rich interface and extensive feature set deploys the latest patches in a few simple steps to all desktop and servers, local and remote. Download this free trial today. (DEMO) VIEW ABSTRACT | GO TO DEMO

Perspective Network Management System 2.5 by PacketTrap Networks November 2008 - (Free Research) PacketTrap Perspective is a unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Streaming and Virtual Hosted Desktop Study by Intel Corporation November 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) GO TO WHITE PAPER

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