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Reporting and End-User Query Tools | Data Security | Application Management and Maintenance | Business Intelligence Solutions | Network Security | Business Process Management (BPM) | Network Management | Availability, Performance and Problem Management | Customer Relationship Management (CRM) | Enterprise Dashboards

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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP’s End User Experience Monitoring Solution Tightly Integrates with Mercury BAC by Hewlett-Packard Company September 2008 - (Free Research) HP's Mercury Real User Monitor (RUM) is an integral part of HP Software's Mercury Business Availability Center; as such, it is a primary element for managing packaged and J2EE- or .NET-based applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nimsoft™ Service Level Management Solutions by Nimsoft, Inc. August 2008 - (Free Research) Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use. (DEMO) VIEW ABSTRACT | GO TO DEMO

Four Steps to Managing Insider Threats by Lumension Security February 2008 - (Free Research) This white paper details four steps that show you how your organization can effectively manage the risk that is inherent with its employees' use of technology and the key strategies to managing the end user threat. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: How to Enforce an Always-On Security Posture by Lumension Security July 2008 - (Free Research) Listen to this podcast to discover how Shiseido, one of the largest cosmetic companies in the world, improved their overall security and global compliance initiatives while reducing costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobile Inventory Control & Management: IRMS Go-Kit by Integrated Warehouse Solutions April 2008 - (Free Research) The IRMS Go-Kit is a fully functional warehouse contained within a prepared storage case. It is ready to go at a moment's notice and contains everything necessary to run paperless distribution and medical dispensing facilities. IWS can assist w… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Foglight - Application Management to Unify IT and the Business by Quest Software Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Presentation Download: Reducing Primary Storage Costs by Storwize March 2008 - (Free Research) Capacity optimization is a practical way to address data growth, thus reducing your storage costs. Read this outline on the importance of capacity optimization to discover available solutions and the benefits they deliver. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide - 3 Hard Truths about Insider Threats by Cyber-Ark Software August 2008 - (Free Research) Read this guide today and discover some common best practices for establishing privileged user identities for your company and ways to defend against internal threats. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inquiry Insights: Client Virtualization, Q3 2008 by Citrix November 2008 - (Free Research) As client virtualization moves from myth to reality, end users have shown an interest in taming the hype around desktop virtualization, with local and hosted desktop virtualization accounting for 59% of all client virtualization inquiries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VIPRE Enterprise Antivirus + Antispyware by Sunbelt Software September 2008 - (Free Research) VIPRE Enterprise combines antivirus, antispyware, anti-rootkit and other technologies into a single agent handled through a robust central management console. (DEMO) GO TO DEMO

Monitoring Windows Workstations - Seven Most Important Events by Prism Microsystems Inc. September 2008 - (Free Research) Monitoring event logs from workstations provides two important benefits a) Save money by adopting a proactive approach to supporting end users (enhanced productivity), and b) Enhance overall security of your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ipMonitor by SolarWinds, Inc. August 2008 - (Free Research) Managing network infrastructures and minimizing server and application downtime with limited budgets and staff. Proactive issue notification is critical so IT staff can quickly isolate, diagnose, and repair problems before end users are impacted. (DEMO) GO TO DEMO

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company August 2008 - (Free Research) This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI EventsManager by GFI Software Ltd. GFI EventsManager is an award-winning events monitoring, management and archiving solution, that supports a wide range of event types such as W3C, Windows events, Sylogs and SNMP traps generated by devices such as firewalls, routers and sensors.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobile Device Management for Dummies by Sybase iAnywhere August 2008 - (Free Research) The frontlines present a key opportunity for your business to gain a mobile competitive advantage, by having the information and applications necessary to take decisive action when you need to - wherever you are. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

A Service Providers Guide to Accelerating and Monetizing Service Innovation by Alcatel-Lucent September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company) The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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