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Unified Communications / Voice & Data Convergence | Business Intelligence Solutions | Network Security | Business Process Management (BPM) | Telephony/ CTI/ VOIP | Network Management | Enterprise Resource Planning (ERP) | Data Security | Customer Service (General) | Integrated E-Commerce Solutions

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Security and Business Benefits of Using Security Event Manager (SEM) Technology by High Tower Software October 2007 - (Free Research) Security Event Management (SEM) tools--tools that aggregate & correlate intrusion detection--firewall & other security-relevant data to provide the security condition of systems & networks, are the latest type of technology to be widely embraced by organizations. Why? This paper describes 12 security & business benefits of using SEM technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

ERP for Successful Manufacturing by Xperia June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite Ecommerce: A Case Study by Kolaco, Inc. June 2008 - (Free Research) SMB companies are often caught in the middle when analyzing ecommerce solutions. These companies require many of the same features that larger companies do, but often cannot afford the costs associated with an enterprise-sized ecommerce application, while many of the “out-of-the-box” offerings lack advanced functionality. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Perspective Network Management System 2.5 by PacketTrap Networks November 2008 - (Free Research) PacketTrap Perspective is a unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc. November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn How to Collect and Protect Customer Data from Hackers and Data Accidents. Hear Leading Business Authors with SMB Success Pointers. by Cisco Systems, Inc. March 2008 - (Free Research) Learn how to collect and protect customer data from hackers and data accidents. Hear leading business authors with SMB success pointers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Security Checklist by Cisco Systems, Inc. February 2008 - (Free Research) Every SMB should have a written (and thoughtfully prepared) network-security plan in place. This white paper provides tips to help you develop one for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can – and should – be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Strikes! Is Your Business Ready? Disaster Preparedness for Mid-Sized Firms by VMware, Inc. October 2008 - (Free Research) This report explores common minor and major disaster scenarios, shows that they are far likelier than most people think, and explains how they can affect a business. It also clarifies what true disaster recovery means. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Backup 101: Seven tips for better SMB backups by Symantec Corporation September 2008 - (Free Research) In this Podcast, you'll discover effective and efficient ways for successful data backup in your SMB. Download this Podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

DEMO: File System Auditor Version 2.0.6 by ScriptLogic Corporation September 2008 - (Free Research) File System Auditor™ allows administrators to audit file access, generate easy-to-understand compliance reports and create alerts tied to file system events - all from a centralized management console. (DEMO) VIEW ABSTRACT | GO TO DEMO

The Power of One - A Simplified Approach to Identity and Access Management by Quest Software October 2008 - (Free Research) This paper explains the access and identity challenges that arise in modern heterogeneous environments, and how the Quest One Identity Solution addresses these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Management Considerations and Implications for Virtual Infrastructures by LSI Corporation October 2008 - (Free Research) Virtualization--particularly server virtualization--is a very hot topic right now in industries of all types and organizations of all sizes. This paper outlines the main challenges that server virtualization brings and examines how its full value can only be obtained. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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