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Disk-based Backup & Storage/ RAID | Tape Drives and Libraries | Business Intelligence Solutions | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Backup Systems and Services | Business Process Management (BPM) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Enterprise Performance Management/ Balanced Scorecard | Storage Management | Disaster Recovery

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Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies, Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Performance Management 101: Everyone Measures KPIs by Actuate May 2008 - (Free Research) View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Smart Decisions: The Role of Key Performance Indicators by Corda Technologies September 2008 - (Free Research) Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quality Awards III: IBM and Sun Shine among Tape Libraries by Storage Magazine September 2008 - (Free Research) Despite their mechanical components, the reliability of tape libraries ranks high among Quality Awards survey respondents. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Open Systems Virtual Tape Libraries, Q12008 by SEPATON March 2008 - (Free Research) In this report, Forrester evaluated 12 virtual tape library (VTL) vendors across 58 criteria’s for the completeness of their product offering and strategy. Learn more about the evaluations of the enterprise open systems virtual tape library market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Securing Data Stored on Tape with Encryption: How to Choose the Right Encryption Key Management Solution by Quantum Corporation October 2008 - (Free Research) Q-EKM software, is designed to generate and communicate encryption keys and it is a proven, easy-to-use, library-managed encryption solution designed to protect sensitive data throughout the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VTL Data Management Issues by Storage Magazine September 2008 - (Free Research) With the proliferation of virtual tape libraries within storage environments, storage managers face an increased number of decisions in regards to managing and cataloging the transfer of data to tape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Virtual Tape Libraries: End-to-End Data Protection with Syncsort Disk-to-Disk Solutions by Syncsort April 2008 - (Free Research) While VTL data storage has been a popular data protection solution in recent years, the VTL solution may be incomplete for long-term needs. Read this white paper to learn why D2D backup solutions are the ideal data protection technologies for y... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

University of St. Thomas implements a tiered storage approach from Quantum, including Data De-duplication Technology to Cut Backup Time in Half by Quantum Corporation June 2008 - (Free Research) St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Video: Tape is Still Very Much Alive! by Zenith Infotech September 2008 - (Free Research) Discover the alternatives and trade-offs to tape and ultimately learn about what your company can do to get the most benefits from tape and the issues that need to be addressed in order to do this. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Catching up with Deduplication by Storage Magazine October 2008 - (Free Research) Deduplication backup products differ in how they recognize and reduce duplicate data. Here's how to pick the product that will best fit into your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise-ready VTLs by Storage Magazine September 2008 - (Free Research) Most virtual tape libraries will accelerate backups, but there are key differences among them when it comes to scaling, interoperability and management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Tape Virtualization to Improve Backup Performance by Sun Microsystems, Inc. November 2008 - (Free Research) The use of tape virtualization will improve backup performance and reliability while allowing you to preserve investment in your existing tape infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ContentAware Data Deduplication: A Technical Review by SEPATON September 2008 - (Free Research) This whitepaper will discuss the technology fundamentals of the product and how it can be used to save money, save time, and increase efficiency of backup and restore operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syncsort AdvancedClient: The New Data Protection Paradigm by Syncsort April 2008 - (Free Research) Traditional backup strategies are fast becoming obsolete. Read this white paper to learn about a new solution that revolutionizes data protection strategies compared to the technologies of yesterday. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidate Storage Infrastructure and Create a Greener Datacenter: Scale and save with Tape Technology Innovations by Sun StorageTek November 2008 - (Free Research) Sun’s latest tape drive and tape library solutions can help companies grow automated tape environments without disruption, and consolidate mainframe and open system operating environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disk-based Data Protection Options: The Changing Data Protection Landscape by ExaGrid Systems, Inc. April 2008 - (Free Research) This paper will compare and contrast the benefits of all new disk-based data protection options to allow you to select the best technology for each of the data types to be protected in your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

OnePlan Production Scheduler: Update Schedules to Match Speed of Business by CDC Software - Ross Enterprise (E-mail this company) OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.  (ASP) GO TO DETAILED REPORT

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sun StorageTek T10000B Tape Drive by Sun StorageTek November 2008 - (Free Research) Read this paper to learn how the Sun StorageTek T10000B enterprise tape drive blends highest capacity, reliability, performance, and data security to support demanding, 24x7 datacenter operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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