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Business Intelligence Solutions | Business Process Management (BPM) | Unified Communications / Voice & Data Convergence | Enterprise Resource Planning (ERP) | Telephony/ CTI/ VOIP | Customer Service (General) | Business Planning | Disaster Recovery | Virtualization | Storage Area Network (SAN)/ Network Attached Storage (NAS)

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Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc. November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Perspective Network Management System 2.5 by PacketTrap Networks November 2008 - (Free Research) PacketTrap Perspective is a unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Six Years After 9/11, Most Firms Are Not Ready For Another Disaster by Compellent December 2008 - (Free Research) Despite the devastating disasters and disruptions as 9/11, the European floods of 2005, and Hurricane Katrina, there is still significant room for improvement when it comes to enterprise disaster recovery preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management by Intacct July 2008 - (Free Research) Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Strikes! Is Your Business Ready? Disaster Preparedness for Mid-Sized Firms by VMware, Inc. October 2008 - (Free Research) This report explores common minor and major disaster scenarios, shows that they are far likelier than most people think, and explains how they can affect a business. It also clarifies what true disaster recovery means. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite Ecommerce: A Case Study by Kolaco, Inc. June 2008 - (Free Research) SMB companies are often caught in the middle when analyzing ecommerce solutions. These companies require many of the same features that larger companies do, but often cannot afford the costs associated with an enterprise-sized ecommerce application, while many of the “out-of-the-box” offerings lack advanced functionality. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Backup 101: Seven tips for better SMB backups by Symantec Corporation September 2008 - (Free Research) In this Podcast, you'll discover effective and efficient ways for successful data backup in your SMB. Download this Podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ERP for Successful Manufacturing by Xperia June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Management Considerations and Implications for Virtual Infrastructures by LSI Corporation October 2008 - (Free Research) Virtualization--particularly server virtualization--is a very hot topic right now in industries of all types and organizations of all sizes. This paper outlines the main challenges that server virtualization brings and examines how its full value can only be obtained. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can – and should – be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Essential Server Solutions for Channel Partners by Microsoft November 2008 - (Free Research) Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for the Unexpected Disaster by Cisco Systems, Inc. March 2008 - (Free Research) A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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