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Business Intelligence Solutions | Network Management | Unified Communications / Voice & Data Convergence | Telephony/ CTI/ VOIP | Disaster Recovery | Virtualization | Business Process Management (BPM) | Customer Service (General) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Network Security

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ITIL: An Indispensable Guide by matrix42 June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management Simplified for the Telecommunications Industry by Tail-f Systems August 2008 - (Free Research) This paper shows how NETCONF and YANG can be employed to make next-generation configuration management systems considerably simpler, more understandable, and more robust than current systems being used in the Telecommunications industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Changing Face of Network Management by CA April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs by CA July 2008 - (Free Research) View this white paper and learn how Network Change and Configuration Management is helping to reshape infrastructure management toward a more strategic, process-aligned discipline with a range of benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Applying ITIL Best Practices to IPAM by BT INS September 2008 - (Free Research) This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MULTI-PATH I/O - End to End High Availability and Performance by Dell, Inc. July 2008 - (Free Research) Multipath Input/Output (MPIO) is server software that extends redundancy to the entire I/O pathway in a SAN, delivering fault tolerance, high availability, and better performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc. The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Cisco 870 Series Integrated Services Routers for Small Offices by Cisco Systems, Inc. Cisco 870 Series of integrated services routers are fixed-configuration routers that support multiple types of DSL technologies, broadband cable, and Metro Ethernet connections in small offices.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc. November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

eGuide: Blade Servers and Virtualization - Improving Your Power & Cooling Efficiency by Hewlett-Packard Company October 2008 - (Free Research) This E-Guide provides tips on using blades and virtualization, details new virtualization product enhancements and offerings, and sets the record straight on myths and misconceptions surrounding power, cooling and consolidation. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Perspective Network Management System 2.5 by PacketTrap Networks November 2008 - (Free Research) PacketTrap Perspective is a unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Six Years After 9/11, Most Firms Are Not Ready For Another Disaster by Compellent December 2008 - (Free Research) Despite the devastating disasters and disruptions as 9/11, the European floods of 2005, and Hurricane Katrina, there is still significant room for improvement when it comes to enterprise disaster recovery preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Strikes! Is Your Business Ready? Disaster Preparedness for Mid-Sized Firms by VMware, Inc. October 2008 - (Free Research) This report explores common minor and major disaster scenarios, shows that they are far likelier than most people think, and explains how they can affect a business. It also clarifies what true disaster recovery means. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Backup 101: Seven tips for better SMB backups by Symantec Corporation September 2008 - (Free Research) In this Podcast, you'll discover effective and efficient ways for successful data backup in your SMB. Download this Podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management by Intacct July 2008 - (Free Research) Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP for Successful Manufacturing by Xperia June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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