Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks. Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating more... >> Discover more offerings from F5 Networks.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | On-line Customer Support | Virtualization | Call Center Management | Storage Management | Disk-based Backup & Storage/ RAID

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IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

BlackBerry in the Regulatory Spotlight by BlackBerry April 2008 - (Free Research) The NYSE and NASDœs recent release states that firms with employees who communicate electronically with customers through handheld wireless communication devices must have all forms of communication routed to their firmsœ servers for retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions for Automating Invoice Processing by SEEBURGER, Inc. October 2008 - (Free Research) This paper focuses on the automation of accounts payable processes - a task that used to be largely paper-based and cumbersome. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Needs To Be Trusted Everywhere by Trusted Computing Group Administration (E-mail this company) June 2007 - (Free Research) Previously, a storage device could reveal its confidential information to anyone who had network access to or possession of the device. This report from the Mesabi Group explains how conforming to the Trusted Computing Group’s specification can eliminate the unacceptable misuse of information on mobile, server, and data center storage devices. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Attachment Spam - The Latest Trend by GFI Software Ltd. March 2008 - (Free Research) This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Perform Advanced Fiber Troubleshooting Using an Optical Time Domain Reflectometer by Fluke Networks October 2008 - (Free Research) An Optical Time Domain Reflectometer (OTDR) is an important instrument used by organizations to certify the performance of new fiber links and detect problems with existing fiber links. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by RoboForm Enterprise September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by RoboForm Enterprise September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by MayFlower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The State of Enterprise Solid State Disk by SearchStorage.com November 2008 - (Free Research) This document explains what Solid State Disk is, when you need it, why it is so popular, and the future of SSD. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The State of Enterprise Solid State Disk by Storage Decisions October 2008 - (Free Research) This document explains what Solid State Disk is, when you need it, why it is so popular, and the future of SSD. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Worldwide Disk Storage Systems 2008-2012 Forecast: Content-Centric Customers -- Reshaping Market Demand by Ocarina Networks November 2008 - (Free Research) This study provides a forecast of the worldwide disk storage systems market for 2008 to 2012 as well as a discussion of assumptions and major market trends. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Benefits of Server Virtualization in 10 Minutes! by Citrix October 2008 - (Free Research) IT organizations are constantly seeking ways to improve capacity utilization, reduce costs, increase security, improve reliability and accelerate response to business imperatives. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Citrix XenApp Frequently Asked Questions by Citrix November 2008 - (Free Research) Citrix XenApp™ is an end-to-end Application Delivery Solution that delivers all Windows applications to all users and locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inquiry Insights: Client Virtualization, Q3 2008 by Citrix November 2008 - (Free Research) As client virtualization moves from myth to reality, end users have shown an interest in taming the hype around desktop virtualization, with local and hosted desktop virtualization accounting for 59% of all client virtualization inquiries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Desktop Performance Security by Citrix November 2008 - (Free Research) Application delivery infrastructure allows desktop managers to securely deliver both new and updated applications as well as full computing environments to any corporate and non-corporate user, without the traditional hassles of manageability and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Today's Security Challenges - Debunking the Most Common Myths about Data Protection by Lumension Security October 2008 - (Free Research) Watch this videocast to understand the possible threats to your organization and how to effectively protect your most sensitive data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Today's Security Challenges - 7 Things Every CEO Should Know about Information Security by Lumension Security October 2008 - (Free Research) Watch this videocast to learn about the changes in the threat landscape and understand how firewalls and intrusion prevention is no longer enough to keep your company secure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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