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IT Innovation without Breaking the Bank by FrontRange Solutions Inc July 2008 - (Free Research) This webcast discusses how IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible. It also explains why generic IT processes are no longer effective. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Benefits of an Integrated Solution by FrontRange Solutions Inc July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Ticketmaster Gains Remote Access to Servers, Avocent KVM Systems Play Starring Role by Avocent February 2008 - (Free Research) When Ticketmaster needed to consolidate data center space and gain remote access to their servers, they turned to Avocent, the leader in KVM over IP switching systems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Essential Series: Modern Malware Threats and Countermeasures by Sunbelt Software November 2008 - (Free Research) Many of the early mass-infection events were highly publicized and very obvious events to the user, modern malware is usually designed to be much more subtle in its behaviors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online - GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stopping Rootkits at the Network Edge by Trusted Computing Group Administration (E-mail this company) January 2007 - (Free Research) The Trusted Computing Group (TCG) has been working for years to create building blocks for trusted hardware and software that makes PCs and other systems less vulnerable to rootkits and other malware. In this TCG white paper, we explore what makes rootkits so dangerous and how TCG technology can be used to stop their spread. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Control: Guidelines to Achieve Centralized Management by Avocent February 2008 - (Free Research) Learn how to access and control of local systems, and remote control of systems across town or in branch offices around the world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution by NTR Global September 2008 - (Free Research) By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

On Demand Remote Desktop Support Trial by NTR Global August 2008 - (Free Research) Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office. (DEMO) VIEW ABSTRACT | GO TO DEMO

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleashing the Power of iLo, IPMI and Other Service Processors by Avocent February 2008 - (Free Research) Learn how consolidated remote server management technologies such as Avocent service processor managers can provide the increased service availability that your business demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Remote Access: How to Maintain Security and Decrease the Burden on IT by Citrix Online - GotoMyPC July 2008 - (Free Research) There's no doubt that remote access is a great way to increase employee productivity. But what about the IT Manager who needs to set up the network, keep it secure and maintain all those remote-access accounts? Here's a bit of news… (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementation Guide: Remote Access Protection by Juniper Networks, Inc. July 2008 - (Free Research) This document discusses how to implement an essential part of Juniper Networks Adaptive Threat Management Solutions--namely remote access protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for the Unexpected Disaster by Cisco Systems, Inc. March 2008 - (Free Research) A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Management Software: Best Practices to Control Your Data Center by Avocent February 2008 - (Free Research) Learn how to achieve a centralized management approach that can increase your data center control, allow you to do more with less, and provide remote access from anywhere in the world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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