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Business Intelligence Solutions | Unified Communications / Voice & Data Convergence | Business Process Management (BPM) | Telephony/ CTI/ VOIP | Customer Service (General) | Enterprise Resource Planning (ERP) | Mobile Device Management | Network Management | Customer Relationship Management (CRM) | Disaster Recovery

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Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry April 2008 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five steps to rolling out your mobile applications by BlackBerry March 2008 - (Free Research) In this podcast, Jack Gold, analyst, and well-known authority on mobility, offers pointed advice on the steps you should take in rolling out your mobile business applications. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business on the Move by Sage (UK) Limited September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mesh Networking - A Revolution in Anywhere, Anytime Wireless Connectivity by Motorola, Inc. August 2008 - (Free Research) Read this white paper to learn how mesh networks provide unprecedented coverage and throughput, flexibility and a cost effective solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wind, Italy: Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Management: On the Level by Nimsoft, Inc. August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ipMonitor by SolarWinds, Inc. August 2008 - (Free Research) Managing network infrastructures and minimizing server and application downtime with limited budgets and staff. Proactive issue notification is critical so IT staff can quickly isolate, diagnose, and repair problems before end users are impacted. (DEMO) GO TO DEMO

Enterprise Security Reporter®, Version 3.62 by ScriptLogic Corporation September 2008 - (Free Research) Enterprise Security Reporter(R) Version 3.62 (DEMO) VIEW ABSTRACT | GO TO DEMO

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zenith Infotech's Business Continuity Solution by Zenith Infotech June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Providers look to managed services to differentiate from the competition by Alcatel-Lucent August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SANmelody - Affordable, High Performance, by DataCore Software Corporation DataCore SANmelody overcomes the high cost barrier and complexity of traditional SAN storage. SANmelody converts standard Intel/AMD servers, blades or virtual machines (VMs) into fully capable storage servers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation March 2008 - (Free Research) This whitepaper addresses trends in Enterprise Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital September 2008 - (Free Research) Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Strikes! Is Your Business Ready? Disaster Preparedness for Mid-Sized Firms by VMware, Inc. October 2008 - (Free Research) This report explores common minor and major disaster scenarios, shows that they are far likelier than most people think, and explains how they can affect a business. It also clarifies what true disaster recovery means. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Backup 101: Seven tips for better SMB backups by Symantec Corporation September 2008 - (Free Research) In this Podcast, you'll discover effective and efficient ways for successful data backup in your SMB. Download this Podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ERP for Successful Manufacturing by Xperia June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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