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Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies, Inc.
March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures…
Expert Executive Office by Aderant
Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.
Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist
July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
Operational Performance Management 101: Everyone Measures KPIs by Actuate
May 2008 - (Free Research) View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing.
Dispatch Direct for Field Service Automation by Dispatch Direct
April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
Application Performance Management Report (Aberdeen Group) by Shunra Software
October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
Secure File Transfer Software by Momentum Systems
Secure File Transfer software products offers several file delivery options to ensure your information is protected while in route to its final destination.
Prosperity Learning Management System (LMS) by Ziiva
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Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.
Configuration Management - How to Really Cover your Assets by Numara Software
April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
IFS Applications - Supply Chain Management by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
Smart Decisions: The Role of Key Performance Indicators by Corda Technologies
September 2008 - (Free Research) Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs.
Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise
Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.
eSPC by Infinity QS
eSPC is a Statistical Process Control (SPC) solution that collects and analyzes quality data in real-time.
The Education Edge: School Administration Software by Blackbaud, Inc.
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The Education Edge is an integrated student record system for your entire school. It allows independent, religious, and charter schools to share student information across all offices and provides a single, consistent, up-to-date source for communicating school and student information to parents, students, teachers and other school staff.
ExtraView 5-Free Program-Issue Tracking, Workflow, and Process Platform by Extraview Corporation
March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...
White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
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