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Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc. November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Next-Generation Botnets: Your Worst Security Nightmare by Aladdin Knowledge Systems March 2008 - (Free Research) Addressing traditional botnets is a walk in the park compared to peer-to-peer malware like Storm and Nugache. In this video, learn about the unique threats posed by the new breed of botnet. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Beyond the Internet: Building Multiplatform P2P Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Domain Basics Podcast by BuyDomains.com March 2008 - (Free Research) This podcast discusses domain and web related topics with the goal of helping the small business owner’s secure and develop their online presence driving revenue and growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Application Discovery Tool by Sophos Inc. April 2008 - (Free Research) With the Sophos Application Discovery Tool, you can quickly perform a scan and find all the applications installed on your network, both legitimate and unwanted. The tool can be run without uninstalling or deactivating your current anti-virus software. (DEMO) VIEW ABSTRACT | GO TO DEMO

Benchmarking Your Virtualization Stage: Compare Your Progress to Other IT Departments by Agilysys-Sun Technology Solutions October 2008 - (Free Research) Are the virtualization challenges you face typical? This white paper draws upon a survey of your IT peers to show the typical obstacles and progress of IT shops around virtualization (e.g. technical complexities, skill set deficiencies, and cost control). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technology Audit: Next-Generation Real Time Web Filtering by Bloxx, Inc. September 2008 - (Free Research) Bloxx is a provider of third-generation Web Filtering solutions and its appliance-based Tru-View Technology (TVT) solution is tasked with reducing the risks to business and its users from inappropriate Internet use. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profitable Product Development for SME by PTC Small/Med Product Development February 2008 - (Free Research) This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM May 2008 - (Free Research) This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two important segments. (WHITE PAPER) GO TO WHITE PAPER

Evaluating Collocation Providers for Disaster Recovery and Critical Communications by PEER 1 October 2008 - (Free Research) This document is based on a Peer 1/TechTarget Webcast entitled “Evaluating Collocation Providers for Disaster Recovery and Critical Communications.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spend Analysis: The Window into Strategic Sourcing by Emptoris September 2008 - (Free Research) Spend analysis can provide holistic, detailed visibility into spend patterns, creating a foundation from which opportunities for savings can be identified and action on them can be taken. This book is both a text and a reference book on spend analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Essential Server Solutions for Channel Partners by Microsoft November 2008 - (Free Research) Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What is the Case for Storage Management? by Agilysys-Sun Technology Solutions October 2008 - (Free Research) Understanding the storage challenges that your peers face can help you assess and address storage problems in your own virtualized data center. Read this white paper to learn about the state of storage management in IT based on a survey of 347 IT... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bandwidth Management for Peer-to-Peer Applications by F5 Networks September 2008 - (Free Research) This paper explains how more and more users are using Peer-to-Peer (P2P) protocols to share very large files as the proliferation of broadband increases. This trend has exponentially increased traffic flows across very wide area networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Raiser's Edge: Fundraising Management System for Nonprofits by Blackbaud, Inc. (E-mail this company) The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Steps to Web Site Development & Web Services Management by BuyDomains.com June 2008 - (Free Research) Implementing a successful web development strategy can be difficult. This paper offers five steps any company should take in order to apply their strategy and make sure that website deployment and maintenance are successful. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

eDiscovery Best Practices by IBM August 2008 - (Free Research) eDiscovery scares organizations, plain and simple, largely due to a lack of well-accepted best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Server-Based Messaging Security Solutions- Podcast by Sunbelt Software August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution? (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Case for Server-Based Messaging Security Solutions - Webcast by Sunbelt Software August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The State of Database Management: What Your Peers Are Doing by CA June 2008 - (Free Research) Data managers are concerned about managing the explosion of data, and are looking for ways to manage the process. In this survey from IDUG, learn about improving database performance and overall corporate performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company) September 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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