Leading IT groups are recognizing that they need to deploy Business Process Management (BPM) technology and practices to enable process improvement. They recognize that enabling their business teams with BPM will give their company a competitive advantage in driving process improvement. This competitive advantage is realized through self-sufficiency in process discovery, better prioritization and requirements of requests to technical teams, a more efficient environment for collaboration and the ability to drive requirements down into the SOA layer.

This white paper discusses these benefits in more detail and shows how leading companies have recognized that implementing BPM and SO...