A Guide To Building a Business Case for Self-Service Appointment Scheduling
by TimeTrade Systems

Scheduling appointments is nothing new. According to the U.S. Department of State, the service economy represents nearly 70% of U.S. Gross Domestic Product (GDP) and many of these services begin with an appointment. What is new is how large organizations are leveraging the Internet to offer online self-service appointment scheduling to their customers.



Organizations are using specialized enterprise software designed exclusively for scheduling and managing thousands, even millions, of appointments per year. A new class of software from companies such as TimeTrade Systems applies the latest Web and IVR (Interactive Voice Response) technology to transform appointment scheduli...
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