Faced with limited time and money to upgrade its network and network support, the South Carolina Department of Social Services determined it needed a new services partner to provide world-class expertise and support. Traditionally, the agency worked with small, local firms to provide discrete services and solutions. Now, with technical demands rising and margin for error falling, the agency had to find a single, world-class partner capable of redesigning its network, rapidly provisioning new equipment, and providing ongoing infrastructure support and problem solving.

Learn how they used Uptime powered by Cisco Services to achieve a seamless upgrade of their network infrastructur...